If there is an issue with the POS connection, resolve this issue first as any issue with the POS connection interrupts sending the shifts and PJR files from the cash register. See POS for information on how to resolve the POS connection statuses.
Where to view the Shift / PJR upload status?
- Cash Register widget
- Connection Status widget
- Direct Connect Connection Monitoring Report, if the DC Box is used to connect the POS with the system
Shift / PJR upload statuses
You can see the list of possible shift / PJR upload statuses below. Click the status to open the page where you can learn how to resolve this status and other relevant information.
