CStoreOffice® Support & Learning

What's new in Retail 360 25.8

This article provides information about new features and improvements introduced in Retail 360 25.8 released on August 27, 2025.

In addition to features listed below, the release also includes a number of stability improvements and fixes which do not extend the product functionality or change the user experience.

New features and improvements

AI-driven Altria integration setup

New feature. You can now set up integration of Retail 360 with Altria through Petrosoft AI assistant.

Convenience store operators can streamline their tobacco sales and promotions by integrating Retail 360 with Altria Group Distribution Company (AGDC). This integration automates the management of Altria's rebate programs and simplifies the process of sending scan data, a crucial step for retailers to receive promotional discounts.

Setting up integration with the Altria has been made easier and faster with the help of Petrosoft AI assistant. The chat bot will guide you through the entire setup process, removing the complexities associated with integration:

  • Identify the current environment configuration.
  • Prompt you for essential details at each stage, such as your Altria Account Number.
  • Supports Single Store & Chain account handling.​
  • Set up Altria APIs.
  • Set up automatic promotions download (upon your confirmation.)
  • Automatically configure the connection.
  • Ensures correct RCN mapping and tobacco category setup.

EDI 997 support

New feature. Retail 360 now supports EDI 997 Functional Acknowledgment.

The EDI 997, also known as a Functional Acknowledgment, is an electronic receipt for EDI documents. Trading partners use it to confirm that they received the delivery information, as well as see if there were any data or formatting errors. Essentially, the EDI 997 acts as a response to tell supply chain partners that information has been seen and accepted or rejected.

Retail 360 now generates and delivers EDI 997 Functional Acknowledgment for each received EDI 810 Invoice document.

Tobacco Scan Data supporting JTI (Canada) report

New feature. Added a new accounting report: Tobacco Scan Data supporting JTI (Canada).

A new report, Tobacco Scan Data supporting JTI (Canada), was added to Accounting \ Export Data reports.

With this report, you can set up the transaction-level scan data export to JTI-Macdonald Corp.

For more information, read Tobacco Scan Data supporting JTI (Canada) article.

QuickBooks Online Synchronization Manager usability improvements

Enhancement. The user interface of QuickBooks Online Synchronization Manager has been improved.

The QuickBooks Online synchronization interface has been enhanced with several usability improvements:

  • If the issue details do not fit the corresponding column, the popup with the full issue text is shown on hover.
  • QuickBooks Online entity ID and status added to the transaction details page.
  • Added the ability to unlink the specific entity (only if the QuickBooks Online ID is available for it.)

Accountant Assistant improvements

Enhancement. The Accountant Assistant is now more universal and easier to use.

The Accountant Assistant usability has been enhanced:

  • The Accountant Assistant AI chat is shown side-by-side with the Chart of Accounts without overlap. This layout allows for easy reference and real-time assistance without obstructing your view.
  • The Assistant can work with any station that does not have a Chart of Accounts or has incomplete Chart of Accounts. It includes stations created before the release of CStoreOffice® 25.5 when the Assistant was first introduced.
  • You can roll back the changes in the Chart of Accounts made by the Assistant, including renamed and deleted accounts.

Sales Transaction Type added to Tobacco Scan Data supporting RBH (Canada) report

Enhancement. The new column, Sales Transaction Type, was added to the exported Tobacco Scan Data supporting RBH (Canada) report.

The exported Tobacco Scan Data supporting RBH (Canada) report data now includes the new column, Sales Transaction Type.

It contains information on the pack type corresponding to the scanned UPC:

  • If the scanned UPC corresponds to a carton, the Sales Transaction Type is set to CT.
  • If the scanned UPC corresponds to a single pack with a promotion or discount applied, the Sales Transaction Type is set to MP.
  • If the scanned UPC corresponds to a single pack without any promotion or discount, the Sales Transaction Type is set to SP.

Generate Customer Statement in paper mail format

Enhancement. Customer Statement can now be generated in paper mail format.

You can now create the Customer Statement in paper mail format. Choose the Create and Print Envelope or Create and Download Envelope actions.

In this format, the name of the company, address and phone number are placed in the way to fit in a transparent window of the #9 Business Envelope.