CStoreOffice® Support & Learning

Lottery Count

This section describes the specifics of arranging lottery games in CStoreOffice® the same way they are arranged on the display rack, as well as illustrates the mechanism of entering and maintaining the lottery ticket count.

When you enter the lottery count, make sure you select the last shift or the day prior to enter the information. You will need to accept the shift before making edits to the Count page for that shift, otherwise it will be deleted after you accept the shift.

Performing a lottery count on a store level

This video presents the process of performing a lottery count on a store level.

Arranging Lottery Games and Counting Lottery Tickets

  1. Go to the CStoreOffice® home page and then click Inventory > Lottery Count.
  2. Select the station where the lottery game is going to be sold.

  3. Select the date.
  4. Specify the criteria for entering items into the system:
  5. Name
  6. UPC: It is recommended to select this option to eliminate possible mistakes during entering the data with similar lottery names.
  7. Select if you want to enter a regular lottery game or one for the vending machine by selecting one of the following options:
  8. Common: Select this option to enter a regular lottery game.
  9. Vending: Select this option to enter a vending machine game.
  10. Vending can be turned on if needed by Petrosoft, all tickets sold would need to be entered manually.

  11. In the Position column, select the game position number. When you enter a game into the form, make sure the position number matches the location of the game on the display rack.

To set the alert notifying you on the cases when lottery tickets are sold with empty ticket serial number and rack position, go to Alerts > Alerts Setup > Sales > Lottery.

  1. Click the top line in the game form.
  2. In the UPC Name column, enter or select the name of the game or UPC, depending on the option selected in step 4.
  3. In the Serial column, enter the serial number manually or select it from the list. The serial number must match the number of the game you have for sale.
  4. In the Close Inventory column, enter the number of the games remaining in the pack after the sales for the displayed shift.
  5. In the Sold Out column, select the check box if the game is sold out. You can select it later when all tickets for this lottery game are sold out.
  6. View the ticket price. If it equals to zero, go to the Game Setup form to set the lottery ticket price. Otherwise, the lottery ticket with zero retail cannot be added to the Count form.

    For information on how to edit the ticket price, see Editing the Existing Lottery Game.

  7. In the Tickets Sold column, enter the number of the sold tickets.
  8. In the Total Shifts Sale column, view the amount for the tickets sold.
  9. At the end of the game row, click Enter.
  10. Proceed the same way with the next game.
  11. When you arrange all games and enter the number of tickets within them, click Save.

Once you save your lottery games, the Cash Register is updated — the Lottery Net Sales data is added to the station's Total Sales and goes into the Lottery Cash field.

You can control the lottery tickets sales by the lottery ticket number and the ticket's position in the display rack.
For details, go to Sales Alerts > Lottery sales without Serial Number or Positions.

Tracking lottery tickets

This video presents the process of tracking lottery tickets.

Before entering the lottery sales data in the Lottery Count form manually, make sure the Calculate lottery instant ticket sales option is enabled in the CStoreOffice® cash register settings. Otherwise, manually entered lottery sales data will not be displayed in the Lottery Sales and/or Instant Tickets Sales and Inventory reports.
For details, see Advanced Settings, Lottery Sales, and Instant Tickets Sales and Inventory reports

Interpreting Lottery Sales Results

At the bottom of the page is the summary to the lottery ticket sales results.

The lottery sales information is presented the following way:

  • Total Common Tickets Sold. Number of tickets sold, the amount of sales during the shift, during the day, and during the month-to-date period.
  • Month-to-date (MTD) is a period starting at the beginning of the current month and ending at the current date.

  • Total Vending Tickets Sold. Number of tickets sold via vending machine, the amount of sales during the shift, during the day, and during the month-to-date period.
  • Tickets Paid Outs. Payout of the winning tickets.
  • Online Net Sales. Lottery tickets sold online.
  • Total Lottery Net Sales. Total lottery sales minus paid outs.(Total Common Tickets Sold + Total Vending Tickets Sold + Online Net Sales) - Tickets Paid Outs = Total Lottery Net Sales.

The sales sum includes not only the ticket sales listed above, but also the sales of the unscanned items (most likely, non-scanned instant tickets), which were made as direct or department sales. That means the sum of the ticket sales from the table above and the sum of total sales might differ. In order to balance the lottery sales, you should manually put the non-scanned lottery tickets in the Count form.