One of the crucial parts in the loyalty system is the mechanism of customers' identification. In most cases, customers participating in the loyalty program obtain loyalty or discount cards with encoded loyalty IDs. Cards are linked with customers' account: when customers present the cards at the register, they get access to the loyalty rewards and promotions.
In the Go Loyalty system, loyalty IDs are managed by Petrosoft, LLC. When you create a new loyalty program, you can request a certain number of loyalty IDs for it. A Petrosoft, LLC representative reviews and approves your request, and reserves a specific loyalty ID range for your loyalty program. After that, you can provide your customers with IDs from the reserved range.
You need to obtain loyalty IDs for customers in the following cases:
- You plan to issue loyalty or discount cards for the loyalty program.
- You need new loyalty IDs for QwickServe customers.
Petrosoft, LLC generates the following data for loyalty ID ranges:
- Card numbers, for example, 100000000001.
- Printable card numbers in handy printable format, for example, 1000 0000 0001.
- Encoded card numbers to be used for encoding on magnetic stripes or as QR codes, for example, 100000000001=1=DI30DNRUG630CPE73HD09DNV.
To work with loyalty IDs, use the Go Loyalty portal. You can perform the following actions:
- Request a loyalty ID range
- Export the loyalty ID range
- Delete the loyalty ID request
- Get notifications about the loyalty ID range
