CStoreOffice® Support & Learning

What's New in LPA Archive

Following are some enhancements introduced in the current release of Loss Prevention Analytics.

October 2017: New Features and Improvements

Transaction Details Enhanced by Data from IBM Watson

IBM Watson system provides information on gender (male or female) and the age range (e.g.18 - 24)

For more information, see Viewing the Video Journal

Subtitles Added in the Full screen Mode

Subtitles with the item details are now displayed when viewing the event in the full screen mode.

For more information, see Viewing the Video Journal

Event Details improved with more detailed timing

If a sale contains several items, scanning time is displayed for each specific item.

August 2017: New Features and Improvements

Mouse-wheel navigation

It is now possible to navigate the Video Journal time-line using the mouse-wheel.

For more information, see Viewing the Video Journal

Copying Transaction ID

It is now possible to select the transaction ID for copying by double-clicking with the left mouse-button.

For more information, see Viewing the Video Journal

New filtering option

For usability purposes, locations and registers filters of LPA has been merged into one combined filter.

For more information, see Working with Report Filters

Tooltips Added

Users are now prompted with the tooltips about the meaning of 'void' and 'cancel' terms throughout the LPA product.

For more information, see Loss Prevention Analytics.

Autoplay Added

Currently when the video for the selected event ends, the video from the same camera for the next event starts playing automatically.

For more information, see Viewing the Video Journal

New ability to View the Time Frame Before and After the Event

For investigation purposes, it is now possible to expand the event time-frame for the selected period before and after using the corresponding +1m controls.

For more information, see Viewing the Video Journal

April 2017: New Features and Improvements

No event filter added

A new 'No event' filter has been added to Video Journal. Select this filter to view all no event instances. No event filters the occasions when cameras detect motion in the customer's area, but there is no transaction in this time frame detected at the register.

For more information, see Viewing the Video Journal

Sorting Filters

Minor usability improvement to Video Journal. The saved filters are now sorted by name.

For more information, see Viewing the Video Journal

Two new presets

Two new presets - all events and bookmarks - have been added to Video Journal.

  • All events - clears all selected presets
  • Bookmarks - shows all bookmarked events

For more information, see Viewing the Video Journal

Minor Improvement to Transaction Information

The last 4 digits of the credit card used for payment are currently displayed in the Video Journal.

For more information, see Viewing the Video Journal

February 2017: New Features and Improvements

Video Journal Redesign

Numerous improvements have been made to the Video Journal design and functionality:

  • Camera navigation controls improved from the drop-down list into the on screen controls.

  • The event timeline view has been completely redesigned and presented in a new improved format.

  • The event details view has been completely redesigned and presented in a new improved format.

  • It is now possible to filter the video journal events by the price override instances.

  • It is now possible to filter the video journal events by the bookmarked transactions.

For more information, see Viewing the Video Journal

Improvements to Loss prevention analytics - search and print features

It is now possible to search by transaction ID (event number) and print the selected events at Loss Prevention Analytics > Video Journal.

To print the event you are interested in, open it and click the icon for printing in the top-right corner.

To search for the event by the event number, click the search in the top-right corner and enter the event number.

For more information, see Viewing the Video Journal

Eligibility Check

It is now possible to see if your stations meet the technical requirements to be connected to Loss Prevention Analytics.

Fees added to Event Details

Information about fees in now available in the event details.

For more information, see Viewing the Video Journal

No event filter

A new 'No event' filter has been added to Video Journal. No event filters the occasions when cameras detect motion in the customer's area, but there is no transaction in this time frame detected at the register.

For more information, see Viewing the Video Journal

A new 'No event' row has been added to Risk Events Chronicles report.

For more information, see Viewing Risk Events Chronicles

December 2016: New Features and Improvements

Minor usability improvement made at Loss Prevention Analytics > Risk Event Rating, Video Journal and Sales Chronicles.

  • It is now possible to navigate the events via the arrow keys, and expand the selected period via CTRL+arrow.
  • Keyboards shortcuts have been enabled for Video Journal.
  • it is now possible to filter Video Journal and Event Chronicles reports by Direct Department sales.

For more information, see About Loss Prevention Analytics

Improvements to Video Journal

Improvements made at Loss Prevention Analytics > Video Journal.

  • It is now possible to filter by two refund types - itemized and non-itemized refunds.
  • It is not possible to use quick filters - presets - to save your time using Video Journal.

For more information, see Viewing the Video Journal

Improvement to Risk Events Rating

New events have been added at Loss Prevention Analytics > Risk Events Rating : shortages, overages, cancels and direct departments sales.

For more information, see Viewing Risk Events Rating

events and Sales chronicles Screen tip

Improvement made at Loss Prevention Analytics > Events/Sales Chronicles. A screen tip with detailed information on the selected period is now added when hovering over the graph.

For more information, see Viewing Events and Sales Chronicles

Sales Chronicles Now include events

Sales Chronicles reports have been improved. Currently they display all kinds of events, not only the sale ones:

  • Sales Chronicles by Locations renamed into Events Chronicles by Locations
  • Sales Chronicles by Employees renamed into Events Chronicles by Employees
  • Events Chronicles by Locations and Employees filtering options have been improved
  • New quick filter presents are now available at Events Chronicles by Locations and Employees

For more information, see Viewing Events and Sales Chronicles

new Risk events Chronicles feature

With Risk Events Chronicles you can gather chronological data for the events that are considered to be of high risk in the industry. The data is collected for the period of 24 hours for selected location or all available locations. The data is grouped by risk events. You can view the specific period for the specific risk event in more details by clicking it which leads you to Video Journal feature.

A new feature has been added at Loss Prevention Analytics > Risk Events Chronicles.

For more information, see Viewing Risk Events Chronicles

Sales Summary now leads to Loss Prevention Analytics

Minor improvement made at Reports > Accounting > Sales Summary. Currently the voids, no sale and safe drop event details can be viewed within the About Loss Prevention Analytics product.

For more information, see Sales Summary Report

October 2016: New Features and Improvements

Various Cash Register Video Analytics feature Improvements

  • It is now possible to view the video recordings in the full screen mode.

  • It is now possible to view the data for the specific time frame.

  • It is now possible to view the data for the specific MOP used for the transaction.

  • It is now possible to view the data for the specific item tags.

For more information, see Viewing the Video Journal

Improvement to Sales Chronicles, Risk events and Video analytics Filters

Usability improvement has been made to the filters of Sales Chronicles, Risk Events and Cash Register Video Analytics features. It is now possible to navigate between the time periods using the keyboard combinations of ALT → to navigate forwards, and ALT← to navigate backwards.

Improvement to Sales Chronicles, Risk events: Ability to Switch to Cash Register Video Analytics

It is now possible to navigate to Cash Register Video Analytics feature from the selected period of Sales Chronicles report and from the specific event of the Risk Events report.

For more information, see Viewing the Video Journal, Viewing Events and Sales Chronicles, Viewing Risk Events Rating.