FAQs: Payroll

Make sure the following conditions are met:

• The employee identifier is configured properly in the cash register and CStoreOffice® and coincide in both places.

  

  In CStoreOffice®, you can configure the Company Employee ID value in the Employee Setup form. For more information, see Personal Data.

• The Cash Register Employee ID field is populated in the Payroll : Employees form from the corresponding value configured on the cash register.

  

  For more information, see Payroll Employees.

• Employee is clocked in and clocked out each shift.
  For more information, see Clocking In and Clocking Out.

If any of the conditions above is not met, the payroll data is not displayed in CStoreOffice®.