You can refund a car wash transaction. This operation may be required if a customer paid for the car wash service but did not use it for some reason.
When refunding a car wash transaction, you need to check the car wash code and cancel it. To do this, use the original receipt with the code or print a copy of the receipt at SmartPOS.
Car wash refund can be performed by a user to whom the Car Wash Refund permission is granted. For more information, see User Role and Permissions.
- On the History tab, select the car wash transaction that you want to refund.
- Press Refund. The system is in the refund mode.
- Scan the car wash code or enter the car wash PLU.
- Enter the amount and finalize the transaction with the necessary MOP. For more information, see Refund.
- After the refund transaction is completed, cancel the car wash code at the car wash controller.
You can perform refund for car wash and other items within the same transaction.
