What is included in your bundle?
Hardware
- Samsung Galaxy Tab A
- Aluminum Tablet Stand
- USB Power Extension
- Ethernet Cable
- RP0080E Rongta Printer
- Quick Start Guide for installation of hardware
- Remote installation of hardware with Petrosoft Implementation (optional)
- MOP mapping in CStoreOffice® once completed by customer on register
Software
- Access to CStoreOffice® and QwickServe modules
- Golden Standard Menu structure imported to account
- 1200 national best sellers imported into account and applied to category structure
- Existing customers will NOT receive additional items they do not sell (data comparison)
- Existing Price Book items will not be altered from current setup; only UPCs will be applied to QS Menu categories.
- Items enriched with images from GSM
- 1 hour of review with PB Team and education on how to add additional items to the menu
- Quick Start Guide for adding additional items post installation
- Quick Start Guide for how to setup and compete reconciliation for shifts with orders
- Promotions add-on available from standard Professional Services catalogue for $399 per 50 promos
- Additional items from customers’ best-selling items applied to categories for $499 per 1000 items
Help & Support
- Quick Start Guide for installation of hardware and software setup
- Petrosoft University Portal online help portal available for installation, troubleshooting, and post-implementation support
- Ticket submission support
- Online chat
- 24/7 phone support
Monthly subscription of $99 per location.
Use our Quick Start Guide and in 3 easy steps you will be on your way to using QwickServe Curbside.
Step 1: Get connected to the Cloud
Getting assistance
If you are a new user, you will be receiving steps to complete your login process shortly.
- Configure your location within the QwickServe Order Manager app. Follow the steps described here.
- Track your hardware shipment in the Customer Portal here.
- Connect your hardware. Follow the steps described here.
Login credentials for the Customer Portal are the same as for the Petrosoft Cloud account.
If you have not received your hardware yet, we recommend you to proceed with other steps, such as Build Up Your Menu and Setting Up Payment Solutions.
Getting assistance
If you would like to get an assistance in setting up your devices, no problem!
- Click here, to schedule an appointment with a Petrosoft Installation Specialist.
- Select QwickServe Curbside KDU Installation from the dropdown list.
- We will call you at the date and time that works for your schedule. Appointments are estimated to take 1 hour.
Your taxation settings will be set up during this appointment.
Step 2: Build your menu
Your account has been pre-populated with a list of nationwide best-selling items and a Golden Standard Menu structure.
- Shortly, our Price Book team will be contacting you to set up a time to review the menu, as well as show you how to add additional items and promotions. This appointment will last 1 hour.
- In the meantime, please familiarize yourself with the menu building steps here.
Once you have your menu built, it is time for the last step!
Step 3: Activate your hardware and test a transaction
- Activate your QwickServe Order Manager (QwickServe Order Manager). Follow the steps described here.
- Set up and link your payment processor to QwickServe Cloud. Follow the steps described here.
- Configure the additional settings at QwickServe Order Manager. Follow the steps described here.
Congratulations! You are now ready to use QwickServe Curbside. Please test a transaction from start to finish to ensure the process meets the needs of your business. If you need to go back and complete a step, please follow the link referenced to our Quick Start Guide and in Petrosoft University Portal.
