If you have not received your hardware yet, we recommend you to proceed with other steps, such as Build Up Your Menu and Setting Up Payment Solutions.
To install the QwickServe Curbside, you need to perform the following steps:
Installing the QwickServe Order Manager/Galaxy Tablet
To install the QwickServe Order Manager/Galaxy tablet:
- Power on the tablet.
- Mount it to the stand.
- Connect the tablet to the Wi-Fi network.
Make sure you have physical access to this router from the front of the store since you will need to connect a thermal printer to it
For more information about QwickServe Order Manager technical specification and installation process, see
Installing Thermal Printer
To install the Thermal Printer:
- Connect the power supply and Ethernet cable to the printer. The power supply can be found in the printer box, while the Ethernet cable is provided separately.
The Ethernet cable must be connected to the same router to which the tablet (Samsung Galaxy) is connected over Wi-Fi.
- Find out the IP address of the thermal printer:
- If the printer is powered on, power it off using the power switch.
- Press and hold the feed button and flip the power switch to the On position at the same time.
Result: The short and long diagnostic sheets are printed. The short diagnostic sheet will contain the IP address value. For example, 192.168.31.161. - Enter the IP address of the printer to QwickServe Order Manager app on QwickServe Order Manager:
- Launch QwickServe Order Manager app from QwickServe Order Manager.
- In the QwickServe Order Manager dashboard, tap Setup.
- Log into the configuration interface, using the following credentials:
If this is the first time you launches QwickServe Order Manager app from this device, you need to activate QwickServe Order Manager. For details, see
- Employee: In the Employee list, find and tap your name.
- PIN: Enter your PIN.
If you don't know or remember your PIN, use the Checking Your PIN section for reference.
- In the configuration interface, tap Settings > Printers.
- In the Devices List, select your printer and tap it.
- In the Port field, enter the IP address value obtained on the step 2.b.
- Tap Back to List.
- Make sure the IP address of the printer is displayed in the Devices List > Port column.
- At the bottom left of the screen, tap Accept Changes and confirm the changes.
If there are no printers in the Devices List, configure one. For details, see
In case you have any issues with installing the Thermal Printer or working with it, you may refer to the following sections in Petrosoft University Portal > QwickServe product:
