CStoreOffice® Support & Learning

Entering New Write-Off Data

To enter a write-off to the system, in the Write-Off Entry form:

  1. Select the day and the shift, if any.
  2. In the Enter By list, select Enter UPC / PLU.
  3. In the UPC/PLU list, enter the item UPC and then click any empty space on the form.
    Result: The following item's settings fields are automatically populated by the system:
  • Description
  • Category
  • Unit Retail
  1. In the Reason list, select the reason for adding the item to the write-offs.
  2. In the QTY field, enter the item's quantity.
    Result: The Total Retail Value is calculated automatically.
  3. In the Time field, enter the exact time of the entry. It is necessary for accurate real time write-off calculation.

    The time of the invoice influence the real time inventory. Make sure you enter the invoice time value accurately. You can enter the exact time only if the Use real-time inventory option is enabled for the location. For details, see Advanced Settings. For more information about activating and using the real time inventory feature, see Real Time Inventory.

  4. Click the enter button.
  5. At the top right of the form, click Save.