CStoreOffice® Support & Learning

Logging Into CStoreOffice®

CStoreOffice® Credentials

To work in CStoreOffice®, you need to get your own CStoreOffice® credentials:

  • Login: Your email confirmed via Email Confirmation Request from CStoreOffice® Notification System.
  • For details, see How to Set Up Authentication Email.

  • Password: Your permanent CStoreOffice® password provided during the registration completion process.
  • For details, see Password Requirements.

Logging Into CStoreOffice®

To log into CStoreOffice®:

  1. Go to www.cstoreoffice.com.
  2. Go to CStoreOffice® sign-in form: at the top right of the page, click Log In.

  3. In the CStoreOffice® sign-in form, do the following:
  1. Enter your CStoreOffice® credentials:
  • Login: Enter your authentication email. The authentication email is stored in your profile.
  • Do not confuse your authentication email used for logging in CStoreOffice® with your regular work email that you use for messages exchange or getting system notifications.

  • Password: Enter your password.
  • Make sure your password meets CStoreOffice® password requirements. For details, see Password Requirements.

    In case you forgot your password, click Forgot Password? to recover it.

  1. Click the Login button.

  1. If two-factor authentication is enabled for your account, do one of the following:
  2. If you log in for the first time or after recovering your password, see Getting Started with CStoreOffice® to enroll your mobile device for two-factor authentication.
  3. If you enrolled for two-factor authentication previously, enter the one-time code generated by the authenticator app in the One-time code field and click Login.
  4. If you removed your token in the authenticator app, do the following:
  5. Change your password. For details, see Changing Your Password.
  6. Enroll your mobile device for two-factor authentication. For details, see Getting Started with CStoreOffice®.
  7. After the successful login to CStoreOffice®, you will start on the CStoreOffice® home page.

Signing into CStoreOffice® using new single sign on method

Logging Out of CStoreOffice®

To log out of CStoreOffice®:

  1. At the top right of the CStoreOffice® any page, click your user name.
  2. At the end of the Admin section, click Log out.

Please note that after the period of inactivity 30 minutes, you will be automatically logged out from CStoreOffice®. To continue working with CStoreOffice®, you will need to log on again.

Automatic logout has been implemented for all Petrosoft online applications to ensure the safety of your business data.

More Information about CStoreOffice®

To get more information on how to work with CStoreOffice®: