CStoreOffice® allows for building internal supply chain management, where one or more locations (stations) designated as warehouses / wholesalers deliver goods to other locations on the same account that function as retail stores.
Wholesaler locations can issue customer invoices that reflect the cost of inventory transfers to retailer locations, ensuring accurate internal billing, record-keeping, and product tracking. These invoices are transmitted via EDI (Electronic Data Interchange), enabling efficient and standardized communication.
The wholesaler invoice flow only supports data exchange between locations within the same account. Wholesale invoices cannot be sent to locations associated with other accounts.
The invoicing process is fully transparent, allowing you to use your familiar customer invoice form without modifications:
- In the Company field, select your company.
- In the Bill to, select your company. When a wholesaler is properly configured, required bill to entries will be created automatically based on the company information from your account.
- In the Ship to, select the target location from your account. If missing, required ship to entries will be automatically created based on your account's location addresses when configuring a wholesaler.
When the invoice state is changed to Completed, an incoming EDI invoice will automatically appear on the target ("buyer") location. The invoice routing process is fully internal, bypassing external EDI providers to ensure maximum performance.
If your account includes multiple wholesaler locations, you can send customer invoices from one wholesaler to another, just as you would to retailer locations.
Important considerations
- Unaccepted EDI invoices will be deleted if the corresponding customer invoice is deleted or marked as Pending. When a customer invoice is edited and its status is changed back to Completed, the associated EDI invoice will be recreated with the updated data.
- Accepted EDI invoices will not be affected by the deletion or state change of the associated customer invoice. When you update the customer invoice and switch it back to Completed, a new EDI invoice will be created in addition to the existing (accepted) one.
