CStoreOffice® Support & Learning

Enabling PJR Files

PJR files are POS journal files that contain transaction details from your register. You can enable these files in CStoreOffice® and for your cash register if applicable following the instructions below.

To confirm that PJR files are enabled successfully, make sure the data is populated in the Cash Register Journal Report.

Enabling PJR Files in CStoreOffice®

To enable PJR files in CStoreOffice®:

  1. From the CStoreOffice® home page, go to Settings > General > Locations.
  2. In the Locations list, select the necessary location and click Edit at the top right corner of the page.
  3. In the location settings form, go to MISC > Journal Settings.
  4. Select the Enable PJR Processing option.
  5. Configure other PJR settings, if needed.
  6. At the top right of the form, click Save.

For more information on how to configure other PJR settings for the location, see MISC > Journal Settings.

Enabling PJR Files for Gilbarco Passport

To enable PJR Files for Gilbarco Passport:

  1. On the main Passport register, sign in to the Manager workstation.
  2. Click Setup.
  3. Click Store.
  4. Click Back Office.

    You might need to scroll down to see this option.

  5. Click Back Office Interface.
  6. Under the Document Generation section, select all options, except for the following options:
  • Combine Transaction Level Detail Files (PJR)
  • Use Manifests

PJR files will start generating after the next day close.

Enabling PJR Files for Wayne Nucleus

To enable PJR files for Wayne Nucleus:

  1. Sign in to the main Nucleus register using the credentials of the highest level.
  2. At the top, tap the clock icon.
  3. Click Programming.
  4. Go to System > Backoffice Configuration.
  5. Go to NAXML Configuration.
  6. Enable the POS Journal option.
  7. Set Number of Events to 1.
  8. Set Time in Minutes to 0.
  9. Tap OK.
  10. Tap OK again.
  11. Go to File and then tap the close icon.

PJR files will start generating after the next day close.

Enabling PJR Files for Verifone Sapphire / Topaz / Commander

Nothing needs to be done to enable this feature on these cash registers.

Enabling PJR Files for Verifone Plain Ruby

This feature is not supported for plain Ruby registers.

Enabling PJR Files for Radiant

PJR files from the Radiant cash register are processed in CStoreOffice® in two formats: XML and ZIP.

This feature can be activated only by the cash register manufacturer.

Please contact the Technical Support representatives of your cash register vendor and ask them to enable generating the NAXML-POSJournal files every 15 minutes.

Enabling PJR Files for SmartPOS

To enable PJR files for SmartPOS:

  1. Access the SmartPOS cash register.
  2. Go to SettingsPOS > Journal Data Export.
  3. Enable the Export Journal Data option.
  4. Save the settings.