LPA Events

Loss Prevention Analytics allows you to work with the following events:

Event Name	Event Description
Sale	A regular event of sale: inside sale and outside sale (when a customer pays at the pump).
Void	Canceling the whole transaction.
Refund	Issuing a refund.
Safe Drop	Dropping the money to the safe location after the amount in the cash drawer reaches a certain amount set in the cash register settings.
Pump Test	Testing the fuel pump by dispensing a small amount of fuel.
Pay Out	Issuing a pay out (to pay for some services, for example).
Check Cash	Cashing the customer's check. Fee is applied for this action.
Drawer Loan	Moving money from one cash drawer into the other. For example, when a cashier doesn't have enough change.
Drive Off	An event when customer fueled the car and left without paying.
Pay In	Making a pay in.
Safe Loan	Moving money from safe into the cash drawer. For example, when a cashier doesn't have enough change.
No Sale	An event of opening the cash drawer to break up the money, for example.
Drawer Alarm	An event of opening a cash drawer with a key.
Day Open/Close	An event of opening and closing the day.
Shift Open/Close	An event of opening and closing the shift.
Register Open/Close	An event of opening and closing the register.
Paypoint Open/Close	An event of opening and closing the paypoint.
No Event	This event appears when customer's camera detects some movement, but there is no cash register event in the relevant period.
Lottery (payout, online sale, sale)	An event of lottery online/regular sale. An event of issuing a lottery paypout.
Cancel/Error Correction	Removing one or several items from sale when it is still in progress. In LPA events, error corrections only for goods are displayed without fuel deposits. You can view error corrections for both, goods and fuel deposits, in CStoreOffice®. For details, see Viewing Shifts for the Location.
Employee Performance	A customer has rated the shopping experience by tapping the emoji icon on the SmartPOS customer-facing touchscreen at checkout. This event only comes from SmartPOS terminals with customer-facing touchscreen and self-service SmartPOS devices and requires the corresponding SmartPOS feature to be enabled.

The following parameters are available for each event:

Parameter Name	Parameter Description
Event End	The event end time.
Event Start	The event start time.
Business Date	A measurement of time that typically refers to any day in which normal business is conducted. This is generally considered to be Monday through Friday from 9 AM to 5 PM local time, and excludes weekends and public holidays.
Cashier	Cashier's name or cashier's ID if the name is absent.
Location	The location name or location ID if the name is absent.
Register/Pump	The number of cash register/pump.