This issue may occur with the following cash register brands and models:
- Bulloch
- BT9000
- BT9000(PC)
- Esso
- Touch
- Cash registers integrated with Conexxus 3.x
- Comdata
- Gilbarco Passport
- ITL ClearVision
- Radiant
- Verifone
- Ruby / Sapphire
- Ruby / Topaz
- Ruby / Commander
- Ruby
- Wayne Nucleus NAXML_PDI
Severity
The period when the Issue status changes to the Offline status depends on the cash register brands and models.
|
Cash register |
Status changes to red alert if this issue persists beyond... |
|
Gilbarco Passport |
24 hours |
|
Other |
48 hours |
How to resolve this issue?
To renew the subscription, submit a ticket or contact Support.
