CStoreOffice® Support & Learning

Service interruption

This issue may occur with the following cash register brands and models:

  • Bulloch
    • BT9000
    • BT9000(PC)
    • Esso
    • Touch
  • Cash registers integrated with Conexxus 3.x
  • Comdata
  • Gilbarco Passport
  • ITL ClearVision
  • Radiant
  • Verifone
    • Ruby / Sapphire
    • Ruby / Topaz
    • Ruby / Commander
    • Ruby
  • Wayne Nucleus NAXML_PDI

Severity

The period when the Issue status changes to the Offline status depends on the cash register brands and models.

Cash register

Status changes to red alert if this issue persists beyond...

Gilbarco Passport

24 hours

Other

48 hours

How to resolve this issue?

To renew the subscription, submit a ticket or contact Support.