Recommended Activation Scenario

DC-401 device is no longer available for purchase. It has been replaced by DC-420, which offers the same features and functionality. Since both models are identical from the user experience and UI part, they will be collectively referred to as the DC-400 series.

To quickly activate DC-400 series device, you must perform the following activities:

1. Connect DC-400 series device to power and the Internet
2. Launch the activation process
3. Configure network settings
4. Activate DC-400 series device
5. Configure a POS connection
6. Complete activation

Step 1. Connect DC-400 series device to power and the Internet

You need to place DC-400 series device in the location where it will be used and connect it to power and the Internet.

For building the network infrastructure based on DC-400 series device, refer to the diagrams below:

Do the following:

1. Plug the network cable to the LAN Port 1 on DC-400 series device (01).
2. Connect your laptop to the LAN Port 2 on DC-400 series device using the Ethernet cable (02).
3. Connect DC-400 series device to the power using the power cable (03).
4. Press the power button to start DC-400 series device (04).
5. Set your laptop to use the DHCP network configuration.
6. The laptop should receive the network configuration from DC-400 series device: 10.10.2.0/24.

Step 2. Launch the Activation Process

To launch the activation process:

1. On the laptop, open a web browser.
2. In the address bar, enter the DC-400 series device IP address as it is displayed in the image below.

   

3. Log in using the following credentials:

• User name: admin
• Password: SwHH3g

Step 3. Configure Network Settings

At the Network Settings step of the wizard, you must configure settings of the network in which DC-400 series device is deployed. Do the following:

1. Select the addressing scheme:

• If the network uses DHCP, leave the default settings. Check the cable and make sure DC-400 series device is connected to the main router.
• If the network uses static IP addresses, in the Network type list, select Static IP and specify the network addressing settings manually.

2. Click Test connection.
3. When the indicator in the Connection status field turns green, click Apply and Continue.

   

Step 4. Activate DC-400 Series Device

To activate DC-400 series device, submit a ticket or contact Support.

Step 5. Setup a POS Connection

The wizard automatically pulls information about the POS set up in the network and populates the POS data at the POS Settings step. Do the following:

1. Verify and update any incorrect information. If no information pulls through or some information is missing, you will have to enter it manually.

   Click Test Connection.

2. Once it is verified that DC-400 series device can access the POS folders, you will see green check box icons next to POS IP, Login, Password, Inbox and Export fields. Otherwise, you will see an error message.

   Click Apply and Continue.

   

Step 6. Complete Activation

You have now completed the installation process.

If you need to make any further adjustments after this wizard, you can navigate to 10.10.2.1/status.

Having problems connecting your DC-400 series device to your cash register? No problem! Schedule an appointment with a Petrosoft Engineer through the Customer Portal (click here). We will remotely walk you through the installation of your hardware and get you back on the right track.