Working with QS Curbside Orders

Below are the quick steps of the basic workflow for processing the QwickServe Curbside orders.

ORDER STATUS	CASHIER ACTIONS
A customer creates an order via QwickServe Mobile.
New Pending order	Step 1: Monitor new orders.
	Wait for the order payment. Do not start preparing the order until it indicates Paid!
A customer pays for the order via QwickServe Mobile.
Order status is Pending + Paid	Step 2: Once the order is paid, start preparing it.
	a. From QwickServe Order Manager, print the Kitchen Ticket.
	b. Check if the order contains age-restricted items. If yes, from QwickServe Order Manager, send a message to the customer about bringing the ID.
	c. At QwickServe Order Manager, select the order and tap Start.
Order status is In Progress	Step 3: Complete preparing the order.
	a. Pack customer order and attach the Kitchen Ticket to it.
	b. At QwickServe Order Manager, print the Customer Receipt.
	c. Add the Customer Receipt to CR.
	d. From QwickServe Order Manager, send a message to the customer: Your order is ready for pickup. At QwickServe Order Manager, do not tap Done in the order until the customer picks it up.
The customer arrives to the store and presses Check In or makes a call to the store.
Green Checked In starts blinking on the order.	Step 4: Pass the order to the customer.
	a. Take the customer order and put the order into the back of the customer's car. For orders with age-restricted items, you must check the customer ID!
	b. Come back to the work place. In QwickServe Order Manager, select the order, tap Done.
At the end of the working shift, a cashier needs to complete it.
Order status is Completed	At the end of the working shift, close the shift at QwickServe Order Manager.

To get the detailed description of each step, see How to process QwickServe Curbside Orders.