The basic flow for processing QwickServe Curbside orders with prepaid fuel is almost the same as for processing regular items.
There are several different steps you need to perform particularly for fuel QwickServe Curbside orders:
- When you have received the fuel order, you need to send a warning message from QwickServe Order Manager to the customer that all underpump fuel sales are refunded in cash.
For details, see How to send a quick message. - When a customer arrives to the station for fueling, you or your assistant need to go out and route him to the relevant pump. Before you need to ask the customer to say the order number.
- Check the customer order at QwickServe Order Manager or kitchen ticket.
- When customer is at the pump, authorize it.
- If the fuel order contains regular items, you need to print separate CR receipts for fuel and for regular items. At the end of the sale you will need to add to CR the following documents:
- Customer Receipt from QwickServe Order Manager for the whole transaction, including fuel and regular items.
- CR receipt for regular items.
- CR receipt for fuel.
The total for CR receipts should match the total for Customer Receipt.
