Ending Promotion

Ended promotions become inactive in CStoreOffice® and do not apply to the items anymore. Ended promotion cannot be reactivated again as it may affect the data accuracy.

Before you end a promotion either for a separate station or for the whole account, make sure you do not need to use this promotion in the future. If so, you can create a new one by copying the ended promotion. For details, see Continuing Promotion.

You can end a promotion in the following ways:

• Ending a Promotion for the Whole Account
• Ending a Promotion for a Certain Location or Tag

To make sure the promotion is ended, check it in the Promotions list. For details, see Viewing the Ended (Inactive) Promotions.

You cannot deactivate the promotion, if it has the items from the category that has the Block Promo Acceptance option activated. For details, see Categories.

To end a promotion immediately, confirm the prompt to remove it from the active promotion list. This action also removes the promotion from the POS terminal and displays the change in the Item Updates Manager page.

If you want to set an end date for a promotion instead of ending it immediately, enter the desired end date in the promotion time frame tab when setting up the promotion. The promotion will automatically be ready to end at midnight on the specified date. You must still accept the change manually in the Item Updates Manager page to finalize the promotion end at the POS terminal.

Ending a Promotion for the Whole Account

To end a promotion or a combo for the whole account:

1. From the main CStoreOffice® menu, go to Price Book > Promotions.
   Result: The Promotions list opens.
2. In the Promotions list:
1. Select the promotion you want to end.
2. Click the End Promotion button.

   

   Please note that the End Promotion button is permission-based. It is displayed only for the users with the Allow users to End Promotion on the Promotion form permission granted.

3. Confirm the End Promotion operation.
4. Accept changes to send them to the cash register. For details, see Reviewing and Accepting Changes.

In order not to accept changes manually each time a promotion is updated, you may activate the Accept Price Book changes automatically option in the cash register settings in CStoreOffice®. For details, see Accepting Promotion Changes Automatically.

Ending a Promotion for a Certain Location or Tag

To end a promotion for a certain tag, such as Division, Area Manager, Price Zone and so on, follow the steps from the procedure below.

If you need to end a for a certain location (Stores or Location tag), at first end the whole promotion (see Ending a Promotion for the Whole Account) and then create this promotion again only for the locations (stations) you need.

(For non-store promotion locations only) To end a promotion for a certain location or tag:

1. From the main CStoreOffice® menu, go to Price Book > Promotions.
   Result: The Promotions list opens.
2. In the Promotions list:
1. Select the promotion you want to end.
2. Click the Edit button.

   
   Result: The Promotion editing form opens.

3. In the Promotion editing form, go to the How much? section > Participation list.
4. In the Participation list, deactivate location or another tag, for which you want to end a promotion.

   

5. At the top left of the form, click Save.

Please note that if Stores or Location is selected in the Participation list and you deactivate one or several locations (stations) for the promotion, you can only save these changes by creating a new promotion.

6. Accept changes to send them to the cash register. For details, see Reviewing and Accepting Changes.

In order not to accept changes manually each time a promotion is updated, you may activate the Accept Price Book changes automatically option in the cash register settings in CStoreOffice®. For details, see Accepting Promotion Changes Automatically.

Viewing the Ended (Inactive) Promotions

To view the ended or inactive promotions:

1. From the CStoreOffice® home page, click Price Book > Promotions.
2. In the Promotions list, click Show All Promotions.
   Result: The list of Promotions reloads to display all promotions including that of ended or inactive promotions.
   

The names of ended or inactive promotions include the following tag in parentheses at the end: (Old YYYY-MM-DD HH:MM:SS) where the YYYY-MM-DD and HH:MM:SS values indicate the promotion's ending date and time correspondingly. This tag is added automatically once a promotion is ended.