CStoreOffice® Support & Learning

Lottery Returns

Lottery returns are lottery purchases for which the Credit Invoice option is enabled.

Make sure to check the credit invoice before entering games, otherwise you will lose all your entries and would need to re-enter them.

The Credit Invoice option is permission-based. It is displayed only if the Allow entering credit lottery invoice permission is granted to the user. For more information, see Roles and Permissions Management.

To create a lottery return:

  1. Create a regular lottery purchase. For more details, see Lottery Invoices.
  2. At the bottom of the Purchases form, select the Credit Invoice check box.


    Result: The message box informing about a credit invoice creation appears.


For the credit invoice purchase, the system will use the number of tickets specified in the Lottery Count form. You will not be able to edit the tickets number. To fix the totals, you must research and fix mistakes on the day they were made using the Lottery Count Changes History Report.