With the Age Restricted Sales widget, you can get the detailed and up-to-date information about the age-restricted sales on all locations within a certain period of time.
The Age Restricted Sales widget is enabled now only for Verifone cash registers.
Below you can find the information on how to work with the Age Restricted Sales widget in Loss Prevention Analytics.
- Opening the Age Restricted Sales Widget
- Viewing with the Age Restricted Sales Widget
- Working with the Age Restricted Sales Widget
Opening the Age Restricted Sales Widget
The Age Restricted Sales widget is available in the LPA Dashboard. It is added to the dashboard by default.
For more information on how to open the LPA Dashboard, see Accessing the LPA Dashboard.
For more information on how to work with the dashboard widgets, see Customizing the Dashboard.
Viewing the Age Restricted Sales Widget
The Age Restricted Sales widget displays the age restricted sales statuses highlighted in different colors for all stations on the account within the specified period.
The age restricted sales are displayed in the widget in three possible statuses:
- Skipped: This status displays the number of age restricted sales performed at the cash register without confirming the age. It means that a cashier did not either scan the customer's ID or enter the customer's date of birth for the age restricted item.
- Manual: This status displays the number of age restricted sales confirmed by entering the customer's date of birth manually. It is highlighted in green color.
- Scanned: This status displays the number of age restricted sales confirmed by scanning the customer's ID or driving license. It is highlighted in blue color.
To forbid your cashiers to skip the age restricted sales, the corresponding settings must be configured at the cash register. For more information, see Setting Up Verifone Ruby2 for Age Verification > Step 3.
Skipping age restricted sales requires particular attention and, therefore, all such sales are highlighted in red color in the system.
Please note that the Verifone CR Commander, which controller's version is lower than 051, due to its ability to transfer the date of birth only has the following restrictions:
- Only two statuses can be displayed in CStoreOffice®: Skipped and Manual.
- The sale confirmed by scanning either the customer's ID or driving license is referred to the Manual status.
The Age Restricted Sales widget consists of three main sections:
- General statuses: This section displays the chart with total number of sales on all locations divided by statuses.
- Statuses by locations: This section displays the total number of sales divided by statuses for each location on the account.
- Filters and links: This sections contains the period filter and a link to the
Working with the Age Restricted Sales Widget
You can perform the following actions in the Age Restricted Sales widget:
- Open the Video Journal
- To open the Video Journal for any status, either account or location, click this status.
- To open the Video Journal for all account age restricted sales within the specified period, click the View Full Report link.
- Filter the widget data by the period: At the bottom left of the widget, select in the period filter the period you need to apply to the age restricted sales data. You can select one of the following predefined periods:
- Today
- Yesterday
- Last 7 days
- Custom
