This section provides you with step-by-step instructions. Petrosoft also provides various training options to ensure your success with CStoreOffice®.
Just select any of the following sections to get instructions on how to start with CStoreOffice®:
- About CStoreOffice®
- Before You Begin
- Haven’t Received An Email Confirmation Request?
- Getting Started with CStoreOffice®
- Need More Help?
- Video Tutorials
- Additional Information
Do you have a question that's not covered here? Contact our Support Team!
About CStoreOffice®
Petrosoft's cloud-based back office solution provides retail operators insights that drive smarter business decisions to enhance their bottom line.
With CStoreOffice®, you are able to:
- Control inventory levels and manage inventory more efficiently
- Monitor shrinkage closely
- Manage lottery inventory efficiently
- Control fuel margins effectively
- Track employee time closely
- Process invoices quickly and accurately
Before You Begin
- Check your web browser
The following web browsers are supported: - Google Chrome latest version
- Microsoft Edge latest version
- Safari latest version for macOS only
- Complete your registration
- Check your email address provided at https://my.petrosoftinc.com/ during the purchasing process.
You will receive the Email Confirmation Request from the CStoreOffice® Notification System.
- Confirm your email address:
- Click the link provided in the Email Confirmation Request
- Follow further instructions
The link for confirming your email is valid within 24 hours.
You will also need to set your permanent password to be used for logging into CStoreOffice®.
Haven't Received An Email Confirmation Request?
Email Confirmation Request from CStoreOffice® Notification System should be sent to your email within 24 hours of the purchase.
If you haven't received the Email Confirmation Request from CStoreOffice® Notification System:
- Please check your spam or junk folder to make sure it didn’t end up there.
- Please contact our Support Team.
Getting Started with CStoreOffice®
- Go to www.cstoreoffice.com.
- Go to the CStoreOffice® sign-in form and select Login or Customer Login.
- In the CStoreOffice® sign-in form, do the following:
- Enter your CStoreOffice® credentials:
- Authentication email: Your email confirmed via Email Confirmation Request from CStoreOffice® Notification System.
- Password: Your permanent CStoreOffice® password provided during the registration completion process.
For details, see Before You Begin. -
Click the Login button.
- If two-factor authentication is enabled for your account, do the following to enroll your mobile device for two-factor authentication and log in with a one-time code:
- Download and install one of these authenticator apps on your mobile device:
- FreeOTP
- Google Authenticator
- Set time to automatically update in the settings of your mobile device. Automatic time update is required for generation of one-time codes.
- Scan the barcode with the installed app or enter the key you see under the barcode in the installed app.
- Enter the one-time code generated in the installed app and click Submit.
Only one-time code will be required for the future log-ins.
After the successful login to CStoreOffice®, you will start on the CStoreOffice® home page.
To get more information on how to work with CStoreOffice®:
- Use the Petrosoft University Portal—on the right of the CStoreOffice® main menu, click the help button.
The Petrosoft University Portal contains working procedures description, video tutorials, PDF guides, and many other helpful information.
or - Watch Video Tutorials.
Need More Help?
You can contact our Support Team for assistance:
- Call us at:
- 412-306-0640
or - 1-412-306-0460 for international callers
- Send us an email
- Submit your request
Video Tutorials
- Introduction to CStoreOffice®
- How to get started with single store
- Price Book training
- Accounting basics training
