CStoreOffice® Support & Learning

Viewing Risk Events Chronicles

With the Risk Events Chronicles reports group, you can gather chronological data for events that are considered to be of high risk in the industry. Loss Prevention Analytics collects data for the period of 24 hours for selected location or all available locations. The data is then grouped by risk events.

Loss Prevention Analytics collects information from cash register transaction logs (PJR files). For this reason, you need to have PJR file processing enabled for cash registers. For details, see Enabling PJR Files.

Viewing Report Data

The report provides the following information:

Name Filtering Settings
Age Restricted Sales
(available only for Verifone CR)
Alert - Age Verification:
- Manual
- Scanned
- Skipped
Discounts - MOP - Cash
- Sale / Alert - Discount
Direct Department Sales - Sale / Alert - Direct Department Sales
- Sale / Inside / Outside - Inside Sales
No-Sale Other - No-Sale
Cash Control - Financial - Safe Drop
- Financial - Pay Out
- Sale / MOP - Cash
- Sale / Sum > $100
- Sale / Inside / Outside - Inside
- Sales Fuel / Merch Sales - Merchandise
FDA Compliance - MOP - Food Stamps
- Sale / Inside / Outside - Inside
- Sales Fuel / Merch Sales - Merchandise
Refunds - MOP - Cash
- Refunds - Itemized Refunds (item refunds)
- Refunds - Non-itemized Refunds (department refunds)
Payments Control - Sale / Sum > $50
- MOP - Credits
- Sale / Inside / Outside - Inside Sales
- Fuel / Merch Sales - Merchandise
Voids & Cancels - MOP - Cash
- Sale / Alert - Void in Sale
- Sale / Alert - Void all Sale
No Event No Event - enabled

The report data is calculated with taxes.

Drilling Down to Details of the Selected Period

While working with the Risk Event Chronicles reports, you can drill down to details of a specific period: 

  • To view detailed information on a specific period, hover the cursor over the necessary period bar in the report chart.

  • To view a specific period in the Video Journal interface, select the necessary period in the chart by placing the cursor to the period limit line and dragging the cursor right or left. You can also press and hold the CTRL key on the keyboard and use the arrow keys to select the necessary period. Once the period is selected, click it in the chart.

For details, see Viewing the Video Journal.