The lottery sales for a shift can be edited before you accept the shift report so that if your employee makes a mistake you could correct it.
To enter or edit the lottery sales data, click anywhere in the row for the lottery, make the necessary changes, and then click enter in the same row.
Review the lottery sales section in the shift report, which lists all games in bin positions with serial numbers and inventory. Check the tickets sold for the shift and edit if any tickets were scanned incorrectly. Review the breakdown of lottery departments showing tickets sold, scanned tickets, ticket value, payouts, and online net sales. The system adds and subtracts these to calculate lottery net sales.
Review the lines at the bottom for ticket paid-outs (Lottery Games winners) and online tickets sold. Each Lottery department is linked to a different line to help break down sales and payouts. To handle Lottery Games winners payouts, enter the cash amount won as a payout. If a customer buys additional Lottery Games tickets after winning, enter the total transaction by combining the payout and the new purchases so the customer balance reflects the net amount owed.
For accuracy, avoid editing the above-mentioned values directly in the shift report. Instead, make edits on the lottery count page.
After reviewing, if you are manually accepting shifts, press Accept to process sales data into CStoreOffice. If your system is set to auto accept, do not select Undo, as it removes the accepted shift and requires re-acceptance.
