Changing Your Password
There are two possible cases for changing the user password in CStoreOffice® that are described below.
Changing Your Own Password
To change or reset your own password in CStoreOffice®:
- Go to www.cstoreoffice.com.
- Go to CStoreOffice® sign-in form: at the top right of the page, click Log In.
- In the CStoreOffice® sign-in form, click Forgot Password?.
- In the Forgot Your Password? form, type your authentication e-mail and click Submit.
Result: They system will automatically send an e-mail with the password reset link.Please note that the password reset link expires within 24 hours. To request an email with new password reset link, repeat the steps from 1 to 4.
- Follow the instructions given in the e-mail, to set a new password.
The password should meet the CStoreOffice® password requirements. For details, see Password Requirements.
Changing a Password for Another User
To change a password for another user in CStoreOffice®:
- Make sure the user's authentication e-mail stored in CStoreOffice® is correct:
- In CStoreOffice®, go to General > Settings > Employees.
- In the Employees list, select the user you need and click it.
- In the Edit Employee form, go to the Personal Data section.
- Check the Authentication Email field. If the e-mail address is not set up, enter the correct e-mail address.
- At the bottom right of the form, click the Save and Close button.
- After checking the user's authentication email, ask the user to follow the Changing Your Own Password procedure.