In some cases, you may encounter problems with PIM.
Use the list of Possible PIM Issues below, to find your issue and learn how to fix it.
Possible PIM Issues
How to synchronize the primary vendor data between CStoreOffice® and PIM?
If a primary vendor is set up in CStoreOffice®, its data cannot be sent to PIM.
If a primary vendor is set up in PIM, you can send its data to CStoreOffice® using the Sending Updates to Locations feature in PIM.
For more information, see Working with Vendors and Outgoing.
How to hide/remove the Delete button in the Items list for certain users?
The deleting items feature is permission-based. The user is allowed to delete the items in PIM, if the Allow users to delete items permission is granted to the user's role.
For managing user permissions in PIM, granting or restricting user access to PIM functionality, submit the corresponding request to the Petrosoft Support team.
How the future costs can be exported from CStoreOffice® or PIM to update the future costs for a new VIN?
If you need to export the future costs from CStoreOffice® or PIM to update the future costs for a new VIN that is set up in the system, submit the request to the Petrosoft Support team.
Please note that such request can be processed for an additional charge.
