Reconciling Cash
At the Cash reconciliation step, you can reconcile the cash for the day.
You must have all shifts accepted before this step. If you see zero values at this step, you have not accepted the shift.
To reconcile cash:
- In the Manager's Daily Workflow, move to the Cash reconciliation step.
- Make sure that the correct date and shift are selected.
- To make changes at this step, click the field you want to change and then press the Enter key on the keyboard.
- After all changes have been made, at the top right corner of the form, click Save.
- After all changes have been made and you have balanced the day, click Incomplete Day marked red. This will complete the day, and the button will turn green.
When entering data, mind the following:
- Coupon field: The value in this field must be pulled from the cash register MOP key. If not, enter the amount for the coupons that you have.
- Cash field: If the value in the Cash field is not correct, you must change it. This field is equal to your daily deposit. Any money you put in any other fields needs to be deducted from the cash total.
- Food Stamps field: If this field is not populated with a value from the MOP key at the cash register, you need to enter the amount from the food stamp machine report.
- ATM field: How you enter ATM data depends on the Enable Advanced ATM Accounting configured in your station settings:
- Simple mode: Enter the total amount loaded into the ATM into the ATM field, then manually subtract this amount from the Cash field.
- Advanced mode: The ATM field is calculated automatically and is read-only. Click the ATM field to open the ATM Reconciliation side panel:
- To record cash added from the cash drawer, click the Add ATM Action button, choose Cash Drawer as the funds origin, and enter the amount in the Cash Added, $ field. CStoreOffice® will automatically subtract this amount from the Cash field.
- To record cash loaded from an outside bank shipment, select Outside as the funds origin.
- To record customer withdrawals, select Cash Dispensed and enter the total dispensed from your printed ATM terminal report.
- Money Out section: Any cash paid outs need to be offset by an entry into either Expenses or by Merchandise Addition which is a vendor invoice. Any vendor invoices paid with cash need to be entered and accepted and linked to the shift for the cash to balance.
- Total cash is calculated by subtracting total cash out from total cash in. This should match the cash at the end of the shift if counted perfectly. Discrepancies can occur due to human error or system rounding.
In Advanced mode, do not manually subtract funds from the Cash field. The system automatically generates an offset under the same Event ID. Entering a manual deduction in the Cash field will result in a double-shortage.