This article provides information about new features and improvements introduced in Loss Prevention Analytics 24.7.0, released on July 31, 2024.
In addition to features listed below, the release also includes a number of stability improvements and fixes which do not extend the product functionality or change the user experience.
New features and improvements
Tracking customer sentiment in event chronicles
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New feature. Customer satisfaction feedback events are displayed in Risk Event Chronicles report. The Risk Event Chronicles report now includes shopping experience feedback events when the customer taps the emoji icon on the SmartPOS customer-facing touchscreen at checkout.
These events only come from SmartPOS terminals with customer-facing touchscreen and self-service SmartPOS devices and requires the corresponding SmartPOS feature to be enabled. |
