What's New in QwickServe Archive

QwickServe April/2017

QwickServe Back-Office

A warning message has been added to the Ingredient form. It informs the user about saving the custom unit of measurement (not selected from the list) as the "piece" measure type.
A new field has been added for creating and editing the category description. This description is then displayed at the ordering menu for the selected category.
The Nutrition field has been renamed to the Nutrition Facts field at Ingredient Setup and Recipe Item Setup forms.

QwickServe Terminal

Administrative Interface Changes

The Terminal tab has been divided into two tabs: Settings and Terminal.
It is now possible to switch on and switch off the Dine In and Take Out options at the Terminal tab.
A new field has been added to the menus for creating and editing the category description. This description is then displayed at the ordering menu for the selected category.
A new option has been added to the Settings tab. It is now possible to switch to the Spanish and Russian interface languages.

Customer's Interface Changes

Two options have been added to the ordering menu. Currently a client can select if he wants to dine in or take out his order before completing the order.
The category description is now displayed for the selected category.
The client’s cart is now displayed in the right pane throughout the ordering process. It shows the number of calories, if any, and the selection state of made-to-order items. It is also possible to edit items directly from the cart, including the partitions selection for made-to-order items.

QwickServe KDU

Administrative Interface Changes

The Order Overdue Time option has been added at the Amin’s panel > KDU for selecting the time after which the order is marked as the rush one at the KDU > Pending.

KDU Interface Changes

The number of rush orders is now displayed at the KDU.
The new multiple orders view has been implemented for managing a large number of orders more effectively. Each order in the multiple orders view displays the following information:
The order status
The statuses of the order items highlighted with the corresponding color
The overdue time
The client's choice of the dine in or take out option
It is also possible to change the status of the order’s item by pressing it and to switch to the detailed order view by pressing this order.

QwickServe Embedded

The search field and navigation buttons have been added to the ordering menu.
It is now possible to select if the client wants to dine in or take out his order at the ordering menu.
The client's cart is now displayed in the right pane throughout the ordering process.

QwickServe 3.2

QwickServe Back-Office

PLU has been added to the Recipe Items list. It is now displayed under the item’s name to the right of UPC.
Currently when you select the automatic method of nutrition calculation, the recipe nutrition facts are calculated automatically.

The total number of calories is now displayed at the Recipe Item image.

QwickServe KDU

The printing icon has been added to the History screen for reprinting order receipts.

QwickServe Terminal

Administrative Interface Changes

A message has been added to the Ingredients Setup form. It notifies the user that units of measure of an ingredient and price book item must have the same type - weight, volume or unit/piece.
'Nutrition' has been renamed to 'Nutrition Facts' at the Ingredients Setup and Recipe Items Setup forms.
Several improvements made to the Terminal Settings screen:
The 'Enable Animations' option has been added to turn on animation for the ordering menu.
The 'Exit Kiosk Mode', 'Enter Kiosk Mode' and 'Close Application' buttons have been added to exit application for getting technical support or in case of other maintenance issues – for the rooted devices only.
The 'Clear Cache' button has been moved to the 'Debug Mode' group of elements.
Several improvements made to the Service Console:
'Terminal Service Console' has been renamed to 'Console'.
The Kiosk Mode switcher has been added to turn on and turn off the full screen mode of the QwickServe Terminal application.
•The 'Clear' and 'Hide' buttons have been renamed to the 'Clear Events' and 'Hide Console' buttons correspondingly.
The 'Close App' button has been added to exit the QwickServe Terminal application.

CUSTOMER’S INTERFACE CHANGES

Paging buttons have been added to the food ordering interface. It is now possible to navigate food ordering menu using both swiping or paging buttons. The upper navigation buttons have been removed, including the 'Done' button used for finishing the made-to-order item’s configuration. Currently the recipe item is added to the ordering list right away after finishing its configuration.
The partitioning elements interface has been improved for more convenient ingredients’ parts selection in a set.
The Loyalty Points are now counted and displayed at the top right of the screen for the authorized users.
The following elements have been moved from food ordering menu to the ordering list:
The 'Special Instructions' field. It is now possible to add or edit special instructions before completing the order under each item in the ordering list.
The favorites icon for adding items to Favorites. It is now possible to add item to Favorites by pressing the corresponding favorites icon in the ordering list.

QwickServe 3.1

QwickServe Back-Office

New switcher has been added to the top-right corner of the CStoreOffice® main page for accessing Petrosoft Products. To access QwickServe module, click Switcher > QwickServe.
The default period and active period settings have been added to the Menu Setup form to configure automatic switching of different menus on QwickServe terminal during a day and / or a week.
The Tier Prices group has been added to the Sets form to select the level of setting up the tier price ranges in a set: Set Level – for all ingredients in a set, Ingredient Level – for each ingredient separately.

QwickServe Embedded

The network printers are now supported at Settings > Devices. The StarMicro SmartPOS model of the network printer can be configured to print the kitchen tickets only.

QwickServe Terminal

Administrative Interface Changes

The Tier Prices group has been added to the Sets form to select the level of setting up the tier price ranges in a set: Set Level – for all ingredients in a set, Ingredient Level – for each ingredient separately.

CUSTOMER’S INTERFACE CHANGES

The set adding tip is now red by default and gets green when the set is completed. It is also shaking to prevent user from adding the next set when the current one is not completed.
Made-to-order item is now added to the order automatically when Done is pressed.

QwickServe 3.0

QwickServe Terminal

Administrative Interface Changes

Improvement made to the PLU field. PLUs are currently limited to 5 characters when item is created or edited.
Several improvements made to terminal themes. Themes look has been improved. Additionally, they now allow more customization - a custom logo can be added at customer's request.
Usability improvement made to all long lists of items, ingredients ect. It is now possible to turn on pagination for long lists of items and ingredients at ordering interface. Pagination setting is available at Settings > Terminal Settings.

Customer’s Interface Changes

Improvement made to the form for creating / editing recipe items. Now it's possible to hide base ingredients from the ordering interface.

terminal Back-end improvements

Improvement made to QS terminal. A debug panel for QA and IT has been added for more efficient troubleshooting.

Improvement has been made to the way the loyalty points are handled. Currently loyalty points and discounts can be processed by terminal independently without a cash register.

QwickServe QwickServe Order Manager

It is now possible to print kitchen tickets, configure printers, and map document types to the specific printers.
Improvement made to QS KDU workflow. Multi-KDU support is now available. Currently it is possible to send items within one order to different KDU’s based on the food type or other characteristics.

Prepstation has been renamed into QwickServe Order Manager (KDU).

QwickServe Back-Office

It is now possible to assign recipe items to specific locations at the Locations tab on the form for editing / creating recipe items.
A new "Accept Changes" button for pulling changes made at QS terminal has been added at QwickServe menu setup.
It is now possible to unassign category and item images. Once unassigned, they are not deleted from the system. You can still find them in Media Library.
It is now possible to reorder recipe base and set ingredients, and add-ons by dragging and dropping them while editing a recipe item.
It is now possible to select an option to make the base ingredients hidden.
A new Plate Costing report has been added to QwickServe reports.
The following QwickServe reports are now available in CStoreOffice®:
Gross Profit Report
Inventory Report
Reconciliation Report
Loyalty Report
Shift Report

QwickServe 2.9

QwickServe Terminal

Administrative Interface Changes

Minor usability improvement made to the special instructions field at both administrative and user's interface. Currently the virtual keyboard is available for this field.
Minor improvement to the device settings. It is now possible to view the LAN connection status at even if device has o WI-FI adaptor.

QwickServe terminal has been made compatible with DCBox. It is now possible to select the DCBox as a register type at Terminal > Administrative Interface > Settings > Register > select DCBox as a register type.

It is also possible to manage the DCBox settings at Terminal > Administrative Interface > Settings > DCBox.
It is now possible to request a custom menu theme at Terminal > Administrative Interface > Menus > Set Theme > Request New Theme > enter your request > Send Request.

Automatic nutrition calculation has been enabled. Currently when you select the automatic method of nutrition calculation, the recipe nutrition facts are calculated automatically:
Base ingredients (both included and excluded from the order) nutrition data
Set ingredients nutrition data
Ingredient fractions (halves and quarters) nutrition data

Base Ingredients (added during recipe configuration) + Set Ingredients / Set Ingredient Fractions (added during order placement by customer) – (optional) Excluded Bases Ingredients in case the base ingredient is set as optional = Recipe Item Nutrition
Minor business logic improvement has been made at Terminal > Administrative Interface > Settings > Payment. Currently, when “Show payment options before completing order” is selected, at least one of the payment options – register or card – has to be selected. Register payment is selected by default.
It has been made possible to synchronize terminal tax settings with the ones on back-office by pressing the synch icon at Terminal > Administrative Interface > Settings > Taxes. Please note that the terminal tax settings are overwritten by the back-office tax settings when the synchronization is performed.

Performance improvement has been made at Terminal > Administrative Interface > Reports. It now takes less time to switch between the reports.

Customer’s Interface Changes

Improvement made to the printing receipts both on the terminal and external printer. Now the optional base ingredients removed from order are also printed.
Minor usability improvement made to the items without sets. Currently the items without sets don't have the Made to Order label.
Minor improvement made to the QS terminal. Now registered users promos are marked with label.
Currently when nutrition calculation is set to Off for the recipe item, it is not displayed in the ordering interface.
Control for selecting ingredient parts has been improved with UI labels.
Minor usability improvement made to the optional base ingredients display. Previously the optional base ingredients were marked with a green / red border. Currently they are marked with a green / red icon.

Terminal Back-end Improvements

It is now possible to track the terminal's performance KPI's (for developer's only).
Performance improvement made to the QwickServe terminal .It now takes less time to switch between categories and recipes, and to load a recipe.
Order cart back end has been improved from the point of performance.
Back-end improvement made to the way the paid orders are stored. Currently the QS terminal can store the paid orders and send them directly to CStoreOffice®.

QwickServe Prepstation

Improvement has been made to the process of printing receipt. It is now possible to reprint the order receipt for any order as many times as necessary. To do it, select the order and press the icon for printing.
Improvement has been made to the recipe set ingredients display. They are currently displayed in more details.

QwickServe Back-Office

New QwickServedevice management interface and menu setup forms are now available at Settings > QwickServe > Device Management and Menu Setup.

QwickServeEmbedded

Improvement made to the QS Embedded interface. A new form displaying driver's movement on a map has been added.

QwickServe Driver's Application

QwickServe 2.8

QwickServe Terminal

Administrative Interface Changes

QwickServe terminal has been made compatible with DCBox. It is now possible to select the DCBox as a register type at Terminal > Administrative Interface > Settings > Register > select DCBox as a register type.

It is also possible to manage the DCBox settigns at Terminal > Administrative Interface > Settings > DCBox.
Performance improvement has been made at Terminal > Administrative Interface > Reports. It now takes less time to switch between the reports.
Minor business logic improvement has been made at Terminal > Administrative Interface > Settings > Payment. Currently, when “Show payment options before completing order” is selected, at least one of the payment options – register or card – has to be selected. Register payment is selected by default.
Minor usability improvement made at Terminal > Administrative Interface > Settings. Currently when user changes any terminal settings, he is notified that the changes were made successfully.
It is now possible to request a custom menu theme at Terminal > Administrative Interface > Menus > Set Theme > Request New Theme > enter your request > Send Request.
Minor usability improvement made at Terminal > Administrative Interface > Menu Settings. Currently when user applies a new menu theme, he is notified that the changes were made successfully.
Minor usability improvement made at Terminal > Administrative Interface > Menu Settings > Sets. Currently set settings have been labelled in the UI.
Item catalog back-end validation has been created. Previously the items were validated on the terminal. Currently the invalid items (missing PLU, UPC, name, category, departments, for the recipe items – price and ingredients) are also validated when coming from the back-office side.
Automatic nutrition calculation has been enabled. Currently when you select the automatic method of nutrition calculation, the recipe nutrition facts are calculated automatically:
Base ingredients (both included and excluded from the order) nutrition data
Set ingredients nutrition data
Ingredient fractions (halves and quarters) nutrition data

Base Ingredients (added during recipe configuration) + Set Ingredients / Set Ingredient Fractions (added during order placement by customer) – (optional) Excluded Bases Ingredients in case the base ingredient is set as optional = Recipe Item Nutrition
It has been made possible to synchronize terminal tax settings with the ones on back-office by pressing the synch icon at Terminal > Administrative Interface > Settings > Taxes. Please note that the terminal tax settings are overwritten by the back-office tax settings when the synchronization is performed.
Usability improvement has been made to the process of item and category deletion. To prevent the occasional deletion, user is currently required to confirm the deletion.
It is now possible to add a custom background image for each category. The custom background image overrides the menu theme.

Customer’s Interface Changes

Usability improvement has been made to the customer’s interface of the QwickServe Terminal. Currently the are two views of the item’s ingredients. If the item has add-ons and promos, the ingredients are displayed on the side.

If there are no promos and add-ons available for this item, the ingredients are displayed in the central part of the customer’s interface.
Usability improvement has been made to the process of navigating user thorough the order.
The forward navigation prompt has been made more specific instead of using “Next”. E.g. Choose Sandwich Veggies > Choose Dressing > Checkout.
The backward navigation prompt has been made more specific instead of using “Back”. E.g. Customize Ingredients or Menu, depending on the current page.
Minor usability improvement has been made to the order tips. Verbiage has been improved.

QwickServe Prepstation

Improvement has been made to the process of printing receipt. It is now possible to reprint the order receipt for any order as many times as necessary. To do it, select the order and press the icon for printing.

Minor pricing consistency improvement has been made to the way the pricing is displayed at the Prepstation and SmartPOS. Currently both the SmartPOS and QwickServe Prepstation order show the amount before taxes are applied.

Improvement has been made to the recipe set ingredients display. They are currently displayed in more details.

QwickServe Back-office

New Price Book interface is now available at Price Book > Ingredients.

QwickServe Driver's Application

Logging into and out

A screen for logging into and out has been developed.

Main Driver's Workspace

A main driver's workspace screen has been developed.

MAP and Route

The following new features have been added to the driver's application: it is now possible to view the orders assigned to a driver on a map; it is possible to access the third-party application to create the route.

Report to base

A new feature - Report to base - has been added. With this new feature a drive can send a notification when he can be expected back at the location.

Clock-in / Clock-out

A new feature - Clock-in / Clock-out - has been added. With this new feature a driver can mark the beginning and ending of his working shift. This data will be further used for gathering the payroll data.

QwickServe 2.7

Made to Order Items

Excluding Base Ingredients

It is now possible to enable the base ingredients for excluding from the recipe base.

See the following example

Ingredient Partitioning

It is now possible to enable ingredient partitioning within the set.

The ingredient is entered in the system with its whole price and size. When the partiotioning is applied, the parts of ingredients are calculated accordingly.

The partitioning is available for the user in the order menu.

Removing Ingredients

It is now possible to remove an ingredient from an order in progress by both methods – pressing the ingredient itself and pressing the closing sign for the ingredient.

Reports

Improvement made to the Gross Profit report. The set ingredients are now marked with the plus sign.
Improvement made to the Gross Profit report. COGs and Amount data is currently displayed for the set ingredients as well.

Other

Price Book Linked to New QwickServe Interface

Recipe items and ingredients of Price Book have been linked to new QwickServe interface within CStoreOffice®.

To view the recipe item / ingredient settings in the new interface, go to Price Book > Items > select item > Edit > Recipe or Ingredient.

Ingredient

Recipe

Google Analytics

Google Analytics has been enabled at QS Terminal and QS mobile application.

New Driver Role

New QS Driver role template has been added at (system user) > Settings > General > Roles > Role Templates > QS Driver.
It is now possible to add a QS Embedded device at Station Dashboard > QwickServe > QwickServe devices.

QwickServe 2.6

Terminal Settings

Taxes setting moved to a new tab

Taxes settings expanded and moved from the Terminal tab under a new Taxes tab.

local area connection status

Minor improvement made to the terminal settings. It is currently possible to view the local area connection status. Previously only the Wi-Fi connection status was displayed.

Button to Exit the Administrative Environment

A new button for getting back to the regular menu has been added.

Register Settings

Item categories added

Register tab have been expanded with a new setting. It is now possible to select the cash register category all new QwickServe items will go to. When you select the department and category, all new items created on the terminal are automatically assigned to this department and category by default.

Barcode type selection - UPC-A or EAN13

It is now possible to select the specific barcode type of be printed on the receipt – UPC-A or EAN13.

Payment Settings

A new tab with payment settings has been added. It is now possible to pay for the order immediately via credit card payment. This tab contains the PIN pad address and payment settings.