Working with Alerts

You can perform the following operations with the alerts in CStoreOffice®:

• Set up or activate the alert
• Update the alert parameters
• Deactivate the alert

Setting Up or Activating Alert

To set up the alert or activate it in CStoreOffice®, follow the steps:

1. From the CStoreOffice® home page, go to the left column.
2. At the bottom of the left column, click Alerts > Alerts Setup.
   
   Result: The alerts setup page opens.
3. In the Inventory section, click the group of alerts you want to set up. For details, see Alerts Groups.
   Result: The Monitoring :: Attention form displays the available alerts in the selected alert group.
   
4. In the Monitoring :: Attention form, choose what alert you want to set up and then do the following:
1. At the bottom of the form, click Edit.
2. Below the alert title, select the alert option from the list.
3. (Optional) On the right of the selected alert option, type the threshold or the permissible difference for the alert values, if needed.

For more information about setting up the threshold or permissible difference values for different types of alerts, see Alerts Groups.

4. Select one or both of the following delivery options:

• E-mail: Select this option, if you want to receive the alerts by e-mail.

  After selecting the E-mail option, in the Alerts to email window, you will need to type your email address to receive alerts and then click Save.

  

• Screen: Select this option, if you want to view alerts directly working with CStoreOffice® in a pop-up window.

5. At the bottom of the form, click Save.
   Result: The alert is activated. You will receive this alert the next day or next shift.

Updating Alert Parameters

You can update the following parameters of your active alert:

• Select another alert value from the list of available values
• Select another or add one more delivery option
• Change the threshold or permissible difference, if any, for the selected alert

To update the alert parameters in CStoreOffice®, open this alert, apply the changes you need and then at the bottom of the Monitoring :: Attention form, click Save.

For more information on how to open the alert, see steps 1-3 in the Setting Up or Activating Alert procedure.

Result: The alert is updated. The changes will be applied the next day or next shift.

Deactivating Alert

To delete or deactivate your active alert in CStoreOffice®, follow the steps:

1. Open the active alert you want to delete or deactivate.

   For more information on how to open the alert, see steps 1-3 in the Setting Up or Activating Alert procedure.

2. At the bottom of the Monitoring :: Attention form, click Edit.
3. Go to the active alerts and then below each alert name select -----SELECT-----.
4. At the bottom of the Monitoring :: Attention form, click Save.
   Result: The alert is deactivated.