Alarms

The Alarms tab is available on the cashier's screen if Verifone is selected in the Forecourt Controller list in the System settings view.

The Alarms tab displays the list of alarms received from devices with which the forecourt controller communicates. With the help of alarms, a cashier or manager working with SmartPOS gets notified about problems and urgent events that occur in the business unit environment and require user's attention.

SmartPOS notifies about the following alarms coming from the forecourt controller:

• FDC Alarms
• EPS Alarms
• System Alarms

There are two types of alarms in SmartPOS:

• Regular alarms remain active until a user explicitly takes some actions to acknowledge and remove the alarm.
• One-short alarms remain active for a specific period of time and are automatically removed after a certain timeout. These alarm are displayed on the cashier's screen for 5 seconds and then closed.

To view the alarms list, at the top right corner of the cashier's screen click the alarm icon. The number over the alarm icon specifies the number of alarms that have occurred and are active at the moment.

If SmartPOS terminals operate in the multi-terminal mode, alarms are sent at all terminals and can be accessed from any terminal in the network.

Tank Alarms

The Alarms view also displays Verifone-specific notifications coming from the Tank Level Sensor. These notifications are displayed as alarms on the Reset Alarms tab. A cashier can view these notifications and reset them.

To reset an alarm from the Tank Level Sensor:

1. Press the alarms icon on the cashier's screen.
2. Press the Reset Alarms tab.
3. Select the pump for which you want to reset the alarm.
4. Select the notification type that you want to reset.
5. Press Reset.