On the PJR tab, you can view the list of PJR events and resend specific PJR files to the back-office system if necessary. PJR files are POS journal files that contain transaction details from the cash register.
Viewing PJR Events
You can view the following information about each PJR event in the report:
- ID #: The identifier of the transaction log record in the database.
- Time: The time when the event occurred.
- Event: The event name.
- PJR Event: The PJR event name.
- Sale ID: The sale ID.
- Sale Total: The total sale amount.
To search for an event by its identifier, enter the identifier in the search box at the top of the view.
Resending PJR Events
In some cases, information from one or more PJR files may not be available in the back-office system. You can resend a specific PJR file to the back-office system manually from the SmartPOS terminal.
To be able to resend PJR files to the back-office system, you must enable export of sales data (PJR files) in the Settings view at the terminal. For details, see Journal Data Export Settings.
To resend a PJR file to the back-office system:
- At the terminal, swipe to the Reports view.
- Press the PJR tab.
- In the search box at the top of the view, enter the sale ID.
- In the events list, select the event.
- At the top of the list, press the Upload button.
Result: The PJR file is sent to the back-office system. The PJR has been successfully uploaded to the back-office message is displayed at the top of the view.
