CStoreOffice® Support & Learning

Work in Multi-Terminal Mode

A SmartPOS terminal operating in the multi-terminal mode must always remain connected to the Master terminal. If the terminal gets offline, you will not be able to perform the following operations at it:

  • Complete an open transaction.
  • Perform a new transaction: sales, refund, no sale, pay out, safe drop, pay in and so on.
  • Edit shared settings.
  • Change shift and day. For more information, see Change Day and Shift.
  • Edit data in replicated data sources such as Price Book.

If a SmartPOS terminal has the Master role, the operations listed above can be performed at this terminal even if it gets offline.

You can still perform the following operations at terminals being offline:

  • Edit private settings.
  • Use search, journal and lottery modules.