CStoreOffice® Support & Learning

Managing SmartPOS Users in CStoreOffice®

You can manage SmartPOS users in two following ways:

  • From SmartPOS device directly: Use this way in case you work only with SmartPOS devices without being connected to CStoreOffice®.
  • For more information on how to manage SmartPOS users directly from the device, see the Users section in the SmartPOS User Guide.

  • From CStoreOffice®: Use this way in case you use the CStoreOffice® back-office system while working with SmartPOS.
  • For more information, see Creating SmartPOS Users in CStoreOffice®.

Creating SmartPOS Users in CStoreOffice®

To create a SmartPOS user in CStoreOffice®:

  1. From the CStoreOffice® main page, go to Settings > General > Employees.


    Result: The Employee list report form opens.

  2. In the Employee list report form, click New.


    Result: The New Employee form opens.

  3. In the New Employee form > Employee Setup section:
  4. In the Personal Data subsection, specify the following employee's data:
  • Authentication Email
  • First Name
  • Last Name
  • SmartPOS PIN: Make sure you have the SmartPOS PIN configured, otherwise the newly added user might not be sent from CStoreOffice® to SmartPOS.

  1. In the Login & Password subsection, specify the following SmartPOS employee settings:
  • In the Workplaces field, select the stations at which this employee will work and move them to the right field.
  • In the Role field, click Advanced and select the employee's role.

    For more information about how to assign a role to the user, see Roles and Permissions Management.

  1. At the bottom of the form, click Save.
  2. For more information about managing users in CStoreOffice®, see Employees.

  3. Send the users data to SmartPOS device:
  4. Go to Data EntryDashboard > Station Options > Cash Register.
  5. In the SmartPOS section, click Send Users To SmartPOS.


    Result: The SmartPOS users data is updated on the SmartPOS device.