CStoreOffice® Support & Learning

Setting up standalone PIN pad

If your PIN pad is incompatible with SmartPOS, you can set it up to operate as a standalone terminal. In this mode, there will be no data exchange between the POS and the PIN pad, so you will need to process payments manually.

  1. Swipe right to left until you reach the Price Book screen. It takes 2 to 3 swipes, depending on your starting screen.
  2. Tap the MOPs tab, then tap the plus icon in the top-right corner to add the custom payment method associated with your PIN pad.
  3. Configure the MOP options as shown on the image. The MOP Name is solely for navigation purposes; you can enter any text you like in this field.
  4. Tap Save button to apply the changes. This payment method will now be accessible under the Other button on the order screen.

To accept payments via a configured standalone PIN pad:

  1. Turn on the PIN pad if it's not already on.
  2. Input the payment amount as displayed on the SmartPOS screen.
  3. Follow the PIN pad's instructions to process the payment.
  4. Allow the transaction to be processed and wait for approval.
  5. Print a receipt if needed.

The specific steps may vary depending on the PIN pad model and its features. Refer to the device manual for detailed instructions.