CStoreOffice® Support & Learning

Activate SmartPOS with the Retail360 app

To activate the SmartPOS device with the Retail360 app, follow these steps:

  1. In the devices list, tap Activate a New Device.

    The Add a New Device button hides as you swipe the devices list up. To reveal this button, swipe down the list. The button appears as you reach the list top.

  2. Do one of the following:
  3. If you have several locations, tap the location where the device is installed.

  4. If you have only one location, go to the next step as this location will be chosen automatically.
  5. Scan the QR code in the lower left part of the screen of your SmartPOS device with the camera of your mobile device.


    Result: The SmartPOS screen with the location name and MAC address appears.

  6. In the bottom menu, select Connect to Petrosoft Cloud and swipe up.
  7. Make sure the SmartPOS device is installed and connected properly.
  8. In the bottom menu, select Start Connection and swipe up.

  9. Wait up to 5 minutes for your SmartPOS device to connect to the.

  10. When your SmartPOS device successfully connects to the Petrosoft Cloud, the status will change from In Progress to Connected.


    Result: After successful activation, color of the banner with the QR code in the lower left part of the screen changes to dark blue.