CStoreOffice® Support & Learning

Glossary

Add-on: Additional items that are recommended to be purchased with the particular item (e.g. cup of coffee as an add-on item to the cheeseburger).

Administrator PIN: User PIN assigned on the CStoreOffice® side when the QwickServe user is created. This PIN is used for accessing the administrative interface of the QwickServe terminal.

Braintree: A gateway between a consumer and a merchant bank account helping to accept and process payments in the QwickServe Mobile app.

Category: Placeholder for the group of items to be sold within it.

Cost method of accounting (CMA): This method is used for items containing several ingredients that were bought separately and are combined and sold within a recipe item. A cheeseburger, for example. Under this method, merchandise additions are made at cost value and no retail value.

Ingredient: Item purchased in one form and sold in combination with the other items (e.g. cheese purchased as a wheel of cheese and sold as a portion of cheese within a cheeseburger).

QwickServe Order ManagerQwickServe Order Manager, a QwickServe device that provides foodservice operators with a workflow and information to complete orders. QwickServe Order Manager devices allow operators to present complete preparation instructions for items and orders, displaying detailed information about ingredients, preparation steps and specific cooking time.

License Key: Device license key assigned on the CStoreOffice® side when the QwickServe device is created. Device license key is used for accessing QwickServe device when you launch the QwickServe application from the device first time.

Menu: Set of item categories and items within them to be sold via the QwickServe device.

Online payments: Payments for QwickServe orders collected directly in the QwickServe Mobile app. An online payment can be done using a credit or debit card.

Recipe costing: See Ingredient method of accounting.

Recipe item: Made-to-order item with the fixed base ingredients and customizable sets of ingredients and add-ons.

Regular item: Item from the Price Book sold as is.

Retail method of accounting (RMA): This method calculates a store's total inventory value by taking the total retail value of the items that were originally in inventory, subtracting the total sales, and then multiplying that dollar amount by the cost-to-retail ratio (the percentage by which goods are marked up from their wholesale purchase price to their retail sales price).

QwickServe Mobile: A QwickServe application for iOS or Android created to allow customers to make their order remotely.

QwickServe Ordering Terminal: Self-service ordering terminal enabling users to place orders themselves. Once orders are placed at the QwickServe Ordering Terminal, they become visible at QwickServe devices.

Set of ingredients: Set of items user can select for his customizable made-to-order (recipe) item.

Subcategory: Placeholder for the group of items located within another category (e.g. “Breakfast” subcategory within the “Holiday QS Menu”).

Tier pricing ranges: Charging different quantity ranges of ingredients at different prices.

User PIN: A PIN received by the user to the phone number for getting access to the user's profile and favorites on the QwickServe Ordering Terminal and also to the QwickServe Mobile app.