QwickServe Locations

Routing feature is designed for addressing different groups of category or recipe items between the QwickServe Order Manager devices or kitchen printers, which saves time and makes the kitchen processes more flexible.

You can configure routing for each location on your account separately.

• Routing Workflow
• Creating New Location
• Deleting Location
• Assigning/Unassigning Locations to Items
• Assigning/Unassigning Locations to Categories

Routing Workflow

Step 1: Create a location on the cloud side.

Step 2: Assign location to a recipe item.

Step 3: Set up a device and add this location to the list of locations that can send orders to this device.

Result: Once placed, the category or recipe items within one order are sent to different QwickServe Order Manager devices , depending on the item and QwickServe Order Manager locations.

For example, customer orders a salad and a pizza. The salad is assigned to the "Cold foods" location, the pizza – to the "Hot Foods". There is 1 QwickServe Order Manager and 1 kitchen printer in the café. QwickServe Order Manager is set up to receive cold food orders and kitchen printer – the hot food ones. So, this single order is split between QwickServe Order Manager and printer.

Creating New Location

You can create a new location in the following ways:

• Working with Category
• Working with Recipe Item

Creating Location in Category Form

When location is created within a category, it automatically becomes available for all recipe items in this category.

To create a new location in the Category form, follow the steps:

1. Click the category for which you want to add a location.
2. At the right of the category, click the locations sign.

   

3. In the Locations list, select the station for which you want to add a location.
4. In the Search field, enter a new location name.
5. At the right of the Search field, click the plus sign.

   

Creating Location in Recipe Item Form

To create a new location in the Recipe Item form, follow the steps:

1. In the Recipe Items list, select the recipe item.
2. In the Recipe Item form, click ROUTING.

   

3. In the Still Devices list > the Search field, enter a new location name.
4. At the right of the Search filed, click the plus sign.

   

Deleting Location

To delete a location from the list of available locations, do one of the following:

• In case you are working with the category, in the Locations list, select the station, hover over a location, and then click the cross sign.

  

• In case you are working with the recipe item, in the Still Devices list, hover over a location, and then click the cross sign.

  

Assigning/Unassigning Locations to Items

To assign/unassign a location to the item, follow the steps:

1. Open any recipe item and then click ROUTING.
2. In the Location list, select the station, for which you want to assign or unassign the location to the item.
3. Do one of the following:
4. To assign a location, select it from the Still Devices list and double-click it.

   

5. To unassign a location, hover over it and click the cross sign.

   

Assigning/Unassigning Locations to Categories

The feature is currently in progress.