In all configurations with a fuel brand firewall, QwickServe and DC-401 devices must be connected to the back-office VLAN of the firewall device. In this case, it is LAN 3 port of the firewall device.
The firewall most commonly met at Paysafe/Citgo sites is Cisco Meraki.
LAN3 supplies the Internet to devices connected to LAN 3 port.
A switch can be installed in LAN3 to extend the number of connected devices and provide the manager's computer and other back-office devices with the Internet access and a safe route to Verifone Commander.
Citgo/Paysafe sites are managed by the ControlScan company and by default do not allow access to the POS from the back-office VLAN. To approve the following IP addresses ahead of time, contact the ControlScan Support Team. It is the standard operating procedure for ControlScan to provide a Firewall Change Request (FCR) form that asks the retailer to list the IP addresses to be opened up to the POS.
When contacting ControlScan, be sure to request access and fill out the provided form with these specific IP addresses:
- Edge Device (DC-401) – 192.168.41.2
- QwickServe Primary QwickServe Order Manager – 192.168.41.4
Common Network Settings
- Back-office zone: 2x labeled "Store" ports
- LAN IP range: 192.168.41.0
- Gateway: 192.168.41.1
- Netmask: 255.255.255.0
- DNS1: 8.8.8.8
- DNS2: 8.8.4.4
- Commander IP: 192.168.40.251
Connection Details
Firewall Device (Paysafe | Cisco Meraki)
- Port: LAN 3
- Static IP: 192.168.41.1
- Cable: Ethernet
Edge (DC-401)
- Port: WAN
- Static IP: 192.168.41.2
- Cable: Ethernet
QwickServe Ordering Terminal
- Port: LAN
- Static IP: 192.168.41.3
- Cable: Ethernet
Additional units must have static IP addresses starting from 192.168.41.9+.
QwickServe Order Manager
- Port: LAN
- Static IP: 192.168.41.4
- Cable: Ethernet
Additional units must have static IP addresses starting from 192.168.41.9+.
QwickServe Payment Terminal
- Port: RED static
- IP: 192.168.41.6
- Cable: Ethernet
Kitchen and Customer Receipt Printer
- Port: LAN
- Static IP: 192.168.41.7
- Cable: Ethernet
Additional units must have static IP addresses starting from 192.168.41.9+.
Label Printer
- Port: LAN
- Static IP: 192.168.41.8
- Cable : Ethernet
Additional units must have static IP addresses starting from 192.168.41.9+.
Setting up the QwickServe Infrastructure
To set up the QwickServe infrastructure:
- Connect the network switch to the firewall device, port LAN 3 (if it is not already connected).
- Connect DC-401 to the network switch using the WAN port on DC-401.
- Follow the DC-401 Activation Guide to connect DC-401 to Petrosoft Cloud. For details, see
- Connect the QwickServe Ordering Terminal to the network switch.
- Configure static IP addressing at the QwickServe Ordering Terminal. For details, see
- Connect the QwickServe Order Manager to the network switch.
- Configure static IP addressing at the QwickServe Order Manager. For details, see Connecting QwickServe Order Manager to the LAN.
- Connect the kitchen and customer receipt printer to the network switch.
- Configure static IP addressing at the kitchen and customer receipt printer. For details, see Thermal Printer for Receipts, Kitchen Tickets and Reports.
- Connect the label printer to the network switch.
- Configure static IP addressing at the label printer. For details, see
