CStoreOffice® Support & Learning

Gilbarco Passport

You can set up the QwickServe infrastructure and CStoreOffice® to work with the Gilbarco Passport POS.

Setup Considerations

  • QwickServe devices, including QwickServe Ordering Terminal, QwickServe Order Manager, customer receipt and kitchen ticket printers and label printers must be connected to the same network.
  • From the Gilbarco Passport POS standpoint, all QwickServe devices are a part of back-office services. If you use CStoreOffice® as the back-office system, QwickServe devices must be connected in the same way as DC-401. For details, see DC-401.

Site Outline

The table below lists all hardware devices that can be deployed in the QwickServe infrastructure. Refer to the last column to check if the device is mandatory or optional for deployment.

Name

Description

Required

Gilbarco Passport cash register

Cash register used at the site to pay for regular customers orders and QwickServe orders.

Yes

Passport router

Network router provided by Gilbarco and used to separate and control the POS local zone network.

Yes

DMZ router

Demilitary Zone router provided by Gilbarco and used to separate the back-office and other devices DMZ network.

Yes

ISP router

Internet Service Provider router. Allows access to Internet for all devices, including POS, DC-401 and QwickServe devices.

Yes

Edge (DC-401)

Direct Connect Site Controller from Petrosoft designed to allow communication between the site and back-office system.

No

Yes, if CStoreOffice® is used as the back-office system.

QwickServe Ordering Terminal

QwickServe Ordering Terminal or QwickServe Ordering Terminal App installed on the Android tablet. Required to create orders onsite.

Yes

QwickServe Order Manager

QwickServe Order Manager installed on the QwickServe device or Android tablet. Required to handle orders received from the QwickServe Ordering Terminal or mobile applications.

Yes

QwickServe payment terminal

PIN pad connected to the QwickServe Ordering Terminal and used by customers to pay for orders created at the QwickServe Ordering Terminal.

No

Square contactless and chip reader

Card and contactless reader device from Square (https://squareup.com/shop/hardware/us/en/products/chip-credit-card-reader-with-nfc). Used for card present and contactless payments. Connects to attended QwickServe Ordering Terminal and/or QwickServe Order Manager over Bluetooth.

No

Kitchen printer

Thermal printer used to print kitchen tickets.

No

Label Printer

Thermal printer used to print items labels that can be attached to prepared items.

No

General Configuration Diagram: Retail, Fuel and Food Service

Mind the following:

  • Elements marked with * may have different IPs in same subnet depending on the desired configuration.
  • Elements marked with ** may have static IPs in same subnet depending on the desired configuration.
  • Elements grayed out may be present at the site but are not a part of the QwickServe infrastructure.
  • The provided configuration is typical and recommended for majority of sites. In some cases, when a custom network is configured, the configuration may differ. If so, please contact the Petrosoft Support Team.