Age-restricted sales are displayed in Loss Prevention Analytics in three possible statuses:
- Skipped: This status displays the number of age restricted sales performed at the cash register without confirming the age. It means that a cashier did not either scan the customer's ID or enter the customer's date of birth for the age restricted item.
- Manual: This status displays the number of age restricted sales confirmed by entering the customer's date of birth manually.
- Scanned: This status displays the number of age restricted sales confirmed by scanning the customer's ID or driving license.
To forbid your cashiers to skip the age restricted sales, the corresponding settings must be configured at the cash register. For more information, see Setting Up Verifone Ruby2 for Age Verification > Step 3.
Please note that the Verifone CR Commander, which controller's version is lower than 051, due to its ability to transfer the date of birth only has the following restrictions:
- Only two statuses can be displayed in CStoreOffice®: Skipped and Manual.
- The sale confirmed by scanning either the customer's ID or driving license is referred to the Manual status.
To monitor age-restricted sales, you may use the following operations with LPA reports and widgets:
- Pull transactions by the Age Verification Alert.
- Work with the Age-Restricted Sales widget.
- Using the Risk Event Chronicles report.
