CStoreOffice® Support & Learning

Viewing the History of Processed Tickets

The history of processed files from a 3rd party services is available in a special report.

To open the report:

  1. From CStoreOffice® home page, go to Inventory > Counts.
  2. In the Counts menu, click Itemized Inventory.
  3. In the left menu of the Itemized Inventory form, under Related Links, select 3rd Party Upload History.
  4. Depending on the HHD model you use, select one of the following options:
  • DC 5 Upload History
  • Scan Shark Upload History
  • CSO Inventory Upload History
  • Washington Upload History

Result: You can view the file processing history.

The report analyzes the received file and asks you to verify two generated schedules:

  • Missing items (works only for full inventory)
  • Missing invoices

You can verify items and invoices. You can also manually correct certain item quantities if necessary. After that, you should accept the inventory results, and CStoreOffice® will update the book inventory.