CStoreOffice® Support & Learning

Unmerging Check-in Count from Invoice

If you have just merged the invoice and want to unmerge it while viewing the results of audit, click the Rollback button on the same page.

To unmerge a previously merged check-in count:

  1. On the home CStoreOffice® page, in the Pending Invoices section in the left part of the screen, select the location.
  2. In the Current Invoices section at the top of the report, in the Check-in # column, click the number of the check-in count you want to unmerge.
  3. Click the Rollback button.

You cannot unmerge the check-in count in the following cases:

  • If the check-in count was not merged but converted to a new invoice.
  • If a credit memo invoice has already been created for this invoice.