Loss Prevention Permissions

To allow the user to access the Loss Prevention features in CStoreOffice® Mobile App, the following conditions should be met:

• Loss Prevention Analytics product should be enabled for your Petrosoft account.
• The Video Journal permission should be granted to your user in CStoreOffice®.

Checking if Loss Prevention Analytics is Enabled

To check if the Loss Prevention Analytics module is enabled for your account in CStoreOffice®:

1. Sign in to CStoreOffice®.
2. Open the General Station Options form. For details, see Setting Up Locations.
3. In the General Station Options form:
1. Set the Advanced Mode toggle to the On position.
2. Go to the Product list and click Show Products.
3. Make sure the Loss Prevention Analytics product is selected.

   

If you need to add the Loss Prevention Analytics product to your station, contact a Petrosoft representative.

Checking if Video Journal Permission is Granted

To make sure the Video Journal permission is granted, check either of the following user settings in CStoreOffice®:

• User role: Role Setup form > Access Data Types list.
• Employee form: Employee Setup form > Login & Password > Advanced.

  

For more information about granting permissions in CStoreOffice®, see Roles Management Permissions.

To learn more about the Loss Prevention module in CStoreOffice® Mobile App, see Using Loss Prevention Features.