CStoreOffice® Support & Learning

Verifone Sapphire cash Register Installation

The procedure for installing the Verifone Sapphire cash register includes the following steps:

  1. Set up the Verifone Sapphire cash register in CStoreOffice®.
  2. Connect the Verifone Sapphire cash register.

Setting up the Verifone Sapphire Cash Register in CStoreOffice®

To set up the Verifone Sapphire cash register in CStoreOffice®:

  1. From the main CStoreOffice® menu, go to Data Entry > Dashboard > Station Options > Cash Register.
  2. In the cash register options form:
  3. Select the Advanced option and set up the following settings:
  • In the CR brand list, select Verifone.
  • In the CR model list, select Ruby / Sapphire.
  • In the Direct Connect Options section > VPN Type list, select Open VPN.

  1. In the Ruby / Sapphire / Topaz / Commander section, set up the following values:
  • In the CR IP field, enter 192.168.31.11.
  • In the CR login field, enter cso.
  • In the CR password field, enter cst0re0ffice.
  • In the Report Period options, select Shift.
  • In the Fuel loyalty list, select Apply ticket+PPG+line discount as loyalty.
  • In the Deal configuration list, select Deal.

  1. In the Shared Options section > Default CR product code field, enter a value between 7 and 78. The default value is 7.

  2. At the top right of the form, click Save.
  3. Switch to the MISC form, to configure the MISC settings. In the MISC form:
  4. In the Station Options section:
  • Select Fuel Loyalty, if needed.
  • Select Show Fuel Taxes, if needed.
  • Select Show Other Fuel Charges, if needed.

  1. In the Journal Settings section:
  • Select Enable PJR processing, if needed.
  • Select Keep Transaction Log Files on CR (DC), if needed.

  1. At the top right of the form, click Save.

Connecting the Verifone Sapphire Cash Register

To connect the Verifone Sapphire cash register:

  1. Physically connect DC WAN to ISP router. Use a switch, if needed.
  2. Physically connect DC LAN to Sapphire router port 5 or 6. Typically Cisco ASA-5505.
  3. Reprogram DC box, if necessary.
  4. Log into Sapphire using Sapphire Management System (SMS).
  5. Create CSO user with at least Manager and HelpDesk roles:
  • Usercso
  • Password: cst0re0ffice
  1. Click Receive Shifts.