CStoreOffice® Support & Learning

Sending Multiple Linked Items to Cash Register

In PIM, you can link several items to an already existing item and send these updates to the cash register at your location. All linked items are added to the transaction automatically when the primary (parent) item is purchased.

Currently multiple linked items can be sent only to the Radiant Cash Register.

The procedure of sending multiple linked items to a cash register includes the following steps:

  1. Link several items to a primary item.
  2. Send updates to a location.
  3. Accept changes on the location with primary item.
  4. Send linked items updates to a cash register.

Linking Several Items to Primary Item

To link items to your primary item in PIM, follow the steps:

  1. Log in PIM, using the Head Office role.
  2. For more information on the PIM roles, see PIM User Roles.

  3. Go to Product Catalog > Items.

    Result: The Items list opens.

  4. In the Items list, find the item, to which you want to link the other items. This item will be a primary item.
  5. Select the primary item and then click the Edit button.
  6. In the item's editing form, do the following:
  7. Go to the Linked Items section.
  8. In case you don't see the Linked Items section, it means that your current item is linkable. Linkable items cannot have linked items.

  9. On the right of the Linked Items list, click the Add button.
  10. In the displayed linked items list, search for the necessary item by its UPC or description.
  11. Select check boxes next to all items that you want to link to the primary item.
  12. At the top right of the linked items list, click the Add button.
  13. At the top right of the Linked Items section, click the Save button.
    Result: Linked items are added to your primary item.

Sending Updates to Location

To send your primary item's updates the location with this item, follow the steps:

  1. Make sure you are logged in PIM as the Head Office user who linked items to your primary item.
  2. For more information on the PIM roles, see PIM User Roles.

  3. Make sure the primary item with linked items updates is active on the location, to which you are going to send this item's updates.
  4. Go to Updates Manager > Outgoing.
  5. In the Locations list, select the location with the primary item, for which the linked items are added.
  6. In the Items list, review updates.
  7. At the top right of the Outgoing form, click Send Updates.

  8. In the confirmation window, click Yes.
    Result: Primary item updates are sent to the selected location.

Accepting Changes on Location

  1. Log in PIM as the Branch Office user with the location account where the items were linked to the primary item.
  2. Go to Updates Manager > Incoming.
  3. In the Stations list, select the location with the primary item's updates.
  4. In the Items list, review updates.
  5. The changes are displayed in red color in the Items list.

  6. At the top right of the Incoming form, click Accept Changes.

  7. In the confirmation window, click Yes.
    Result: The primary item's updates are accepted on the selected location.

Sending Linked Items Updates to Cash Register

To send updates on the added linked items to the primary item on your location, follow the steps:

  1. Log in CStoreOffice® as the Branch Office user with the location account where the items were linked to the primary item and the changes were accepted in PIM.
  2. Move the CStoreOffice® home page to the Items Updates section.
  3. In the Items Updates section, click the station with the linked items updates.


    Result: The Cash Register Updates Manger opens in a new window.

  4. In the Cash Register Updates Manager, do the following:
  5. Go to the Changes section and review items updates.
  6. Move the Cash Register Updates Manager page till the Delete Items section.
  7. At the bottom right of the Delete Items section, click Accept Changes.

  8. Result: The primary item's updates are sent to the location cash register.